Lisa Alverson
Jackson,WY
Summary
Adept at building customer rapport and solving complex criminal cases, I leveraged my problem-solving skills and surveillance techniques at Pensacola Police Department to enhance investigative outcomes. My experience spans customer service to conducting in-depth investigations, showcasing my ability to adapt and excel in diverse environments. Achievements include training junior officers and significantly contributing to prosecutorial efforts.
Experienced detective with accomplished law enforcement career focused on investigating criminal cases. Industrious and diligent with exceptional integrity and above average clearance rates. Smoothly collect statements and evidence by following both traditional and contemporary investigatory strategies.
Overview
30
30
years of professional experience
Work History
Sales Associate
Hide Out Leathers
06.2024 - Current
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Answered customer questions about sizing, accessories, and merchandise care.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Tour Guide Volunteer
U.S. Fish and Wildlife Service
04.2024 - Current
- Conducted thorough research on exhibit materials, ensuring accurate information was relayed to guests.
- Adapted tour content to suit diverse audiences, catering to various age groups and interests.
- Handled visitor inquiries professionally, offering additional resources when necessary.
- Delivered memorable experiences by tailoring tours based on audience needs and preferences.
Police Detective
Pensacola Police Department
10.1994 - 11.2021
- Assisted victims of crimes by providing resources for support services and ensuring their rights were protected throughout the investigation process.
- Interrogated suspects using appropriate interview techniques to obtain crucial information for case resolution.
- Solved complex criminal cases by conducting thorough investigations and utilizing critical thinking skills.
- Trained junior officers on investigative techniques and best practices, contributing to a more skilled police force.
- Followed constitutional standards to properly obtain and execute warrants for arrests and searches.
- Prepared comprehensive reports detailing investigative findings, supporting effective prosecutorial efforts in court cases.
- Conducted surveillance operations for intelligence gathering, leading to successful apprehension of suspects.
- Testified in court proceedings as an expert witness, providing accurate and detailed accounts of investigations conducted.
Education
Law Enforcement
Pensacola Junior Collage
Pensacola, FLLaw Enforcement
Troy University
Pensacola, FLLaw Enforcement
George Stone Vocational Technical Center
Pensacola, FL08-1993
Skills
- Customer service
- Time management
- Problem-solving skills
- Cultural awareness
- Surveillance techniques
- Firearms training
- Courtroom testimony
- Patience and perseverance
- Interviewing techniques
- Case report development
- Undercover operations
- Conducting investigations
- Interrogation skills
- Negotiation tactics
- Affidavits
Timeline
Sales Associate
Hide Out Leathers
06.2024 - Current
Tour Guide Volunteer
U.S. Fish and Wildlife Service
04.2024 - Current
Police Detective
Pensacola Police Department
10.1994 - 11.2021
Law Enforcement
Pensacola Junior Collage
Law Enforcement
Troy University
Law Enforcement
George Stone Vocational Technical Center
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