LISA ANNE NGUYEN
Phoenix,Arizona
Summary
- Verbal and written communication skills. Excellent interpersonal skills, phone manner and office etiquette.
- Excellent organizational and administration skills, with experience in dealing with customers.
Overview
11
11
years of professional experience
Work History
Substitute Teacher
Deer Valley Unified School District
Phoenix, Arizona
01.2013 - 01.2015
- Instructed core subjects to all grade levels, K-12, in schools within the school district
- Adhered to school standards and teachers’ guidelines/expectations
- Delivered lesson plans and utilized relevant activities, monitored and adjusted if necessary based on student needs
- Incorporated complementary and educational activities to encourage student learning and promote active participation
- Communicated with teachers regarding students’ progress and discipline issues
- Employed a proactive approach to classroom management
Substitute Teacher
Peoria Unified School District
Peoria, Arizona
01.2008 - 01.2012
- Instructed core subjects to all grade levels, K-12, in schools within the school district
- Adhered to school standards and teachers’ guidelines/expectations
- Delivered lesson plans and utilized relevant activities, monitored and adjusted if necessary based on student needs
- Incorporated complementary and educational activities to encourage student learning and promote active participation
- Communicated with teachers regarding students’ progress and discipline issues
- Employed a proactive approach to classroom management
Sr. Administrative Secretary
Arizona Supreme Court
Phoenix, Arizona
01.2004 - 01.2006
- Company Overview: Juvenile Services Division
- Provided administrative support for the division such as answering telephone and inquiries from the public;
- Prepared, composed, edited and mailed monitoring reports to contracted service providers;
- Scheduled and coordinated meetings for supervisor as well as program managers;
- Maintained and updated databases/records for division utilizing MS Excel and Access
- Juvenile Services Division
Education
Bachelor of Arts - History
Arizona State University
Tempe, ArizonaSkills
- Microsoft Word
- Excel
- Access
- Outlook
- PowerPoint
- Internet navigation
- Explorer
- Google Chrome
- Typing
- Office equipment
Summaryofqualifications
Administrative, Reception, Office/Clerical, Customer Service, Verbal and written communication skills., Excellent interpersonal skills, phone manner and office etiquette., Excellent organizational and administration skills, with experience in dealing with customers., More than two years of extensive experience as an administrative assistant., In-depth receptionist skills., Ability to compile information and prepare reports., Ability to schedule appointments and maintain calendars., Excellent ability to make administrative/procedural decisions and judgments., Computer knowledge: Microsoft Word, Excel, Access, Outlook, and PowerPoint, Internet navigation: Explorer and Google Chrome, Proficient in typing (50 wpm) and usage of office equipment
Timeline
Substitute Teacher
Deer Valley Unified School District
01.2013 - 01.2015
Substitute Teacher
Peoria Unified School District
01.2008 - 01.2012
Sr. Administrative Secretary
Arizona Supreme Court
01.2004 - 01.2006
Bachelor of Arts - History
Arizona State University