Lisa Araiza
Elizabethtown,Kentucky
Summary
Sales and Customer Service Specialist with expertise in communication and customer relations. Consistently drove sales and became one of the top performers in the district. Over the past 20 years have trained and mentored sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
32
32
years of professional experience
Work History
Retail Sales Specialist
Lowes Home Improvment
Elizabethtown, KY
12.1995 - Current
- Increased customer satisfaction by providing expert product knowledge and personalized recommendations.
- Provided exceptional customer service by attentively listening to needs and offering tailored solutions.
- Increased sales and customer satisfaction through personalized servicing.
- Consistently met or exceeded individual sales goals while contributing to overall store success.
- Developed strong relationships with customers, resulting in repeat business and loyalty.
- Delivered in-depth information on product features so customers could make educated decisions before purchase.
- Utilized strong communication skills to build rapport with customers, fostering long-term connections for sustained business growth.
- Boosted sales revenue through effective upselling and cross-selling techniques.
- Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
- Trained new staff members on company policies, procedures, and best practices for retail sales success.
Cashier
Houchens
Radcliff, KY
05.1992 - 03.1996
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Associate Of Applied Arts - Computer Programming
ECTC
Elizabethtown, KY05.1996
Skills
- Multitasking efficiency
- Time Management Capabilities
- Training and mentoring
- Visual Merchandising Proficiency
Timeline
Retail Sales Specialist
Lowes Home Improvment
12.1995 - Current
Cashier
Houchens
05.1992 - 03.1996
Associate Of Applied Arts - Computer Programming
ECTC