Lisa Barry
Dayton
Summary
Seasoned Salon Owner/Operator with wide-ranging experience in salon operations, customer service, and leadership. Known for fostering an environment of growth and development for staff, while ensuring high standards in client satisfaction. Demonstrates strong business acumen coupled with creativity and passion for the beauty industry. Made significant improvements in previous work settings through strategic planning, innovative marketing strategies, and comprehensive staff training programs.
Overview
20
20
years of professional experience
Work History
Salon Owner/Operator
Studio Sage 2, LLC
Dayton
10.2020 - Current
- Create marketing strategies to increase clientele and expand the business.
- Provide exceptional customer service to ensure repeat business.
- Maintain salon finances, including budgeting, payroll and bookkeeping.
Salon Manager
Ulta Beauty Inc.
Beavercreek
08.2010 - 10.2020
- Monitored employee performance to ensure quality services were delivered consistently.
- Analyzed financial reports to identify trends and areas for improvement.
- Trained and supervised staff on proper customer service techniques and product knowledge.
- Managed daily salon operations, including scheduling appointments, customer service, and staff management.
- Provided excellent service and attention to clientele when performing services or through phone conversations.
Assistant Manager
A Place To Tan
Dayton
05.2007 - 01.2013
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained up-to-date knowledge of company products and services.
- Managed customer service inquiries and complaints in a timely manner.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Delegated work to staff, setting priorities and goals.
General Manager
Claire's Boutique
Beavercreek
05.2005 - 06.2008
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
- Developed marketing strategies designed to increase brand awareness within target markets.
Education
Associate of Science - Cosmetology
Miami Jacobs Career College
Springboro, OH01-2008
Skills
- Customer service
- Marketing strategy
- Budget management
- Client retention
- Conflict resolution
- Multitasking Abilities
- Reliability
- Business intelligence
- Organizational skills
- Active listening
Timeline
Salon Owner/Operator
Studio Sage 2, LLC
10.2020 - Current
Salon Manager
Ulta Beauty Inc.
08.2010 - 10.2020
Assistant Manager
A Place To Tan
05.2007 - 01.2013
General Manager
Claire's Boutique
05.2005 - 06.2008
Associate of Science - Cosmetology
Miami Jacobs Career College