Lisa Baseggio
Fort Lauderdale,FL
Summary
Dynamic Client Relationship Manager with 4 years' experience in sales and service roles for IT Consulting organizations. Driving top-quality customer experience and satisfaction through deploying voice of the client (VOC) expertise. Building and retaining long-term relationships by establishing positive, productive and routine communications. Earned 1.9M in yearly revenue.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Territory Sales Representative
Nixon Medical
10.2023 - Current
- Boosted sales in assigned territory by developing and maintaining strong relationships with key clients.
- Improved customer satisfaction levels by addressing concerns promptly and providing tailored solutions.
- Expanded client base through effective prospecting, cold calling, and networking events.
- Enhanced product knowledge among customers by conducting informative presentations and demonstrations.
- Procured revenue in 2nd month in the field.
Client Relationship Manager
MSH Group
09.2019 - Current
- Oversaw Fortune 500 Clients in B2B Sales to Identify areas of opportunity and solve challenges within Technology.
- Managing a team of Delivery Partners to assist in the entire sales lifecycle.
- Researched and identified prospects within Technology while working alongside Market Analyst.
- Boosted revenue in my first year, only entry level sales individual to be promoted into an Account Management role.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Lead Entry Level Sales Associates in Trainings and Client Meetings to ensure a successful ramp up.
Education
Bachelor of Arts - Communication
University of Arizona
Tucson, AZ05.2019
Skills
- Sales - B2B
- Collaborative Environments
- Dual Account Management
- Customer Service
- HubSpot - CRM
- Lead Generation
- New Business Development
- Technology
- Upselling
- Client Retention
- Team Recruiting and Onboarding
- Sales Strategy Development
- Territory Management
- Technical Aptitude
- Decision making
- Interpersonal skills
Certification
- Scrum License - LinkedIn Learning 2022
- DevOps - LinkedIn Learning 2022
- Power BI - LinkedIn Learning 2022
- RPA - LinkedIn Learning 2022
Timeline
Territory Sales Representative
Nixon Medical
10.2023 - Current
Client Relationship Manager
MSH Group
09.2019 - Current
Bachelor of Arts - Communication
University of Arizona
- Scrum License - LinkedIn Learning 2022
- DevOps - LinkedIn Learning 2022
- Power BI - LinkedIn Learning 2022
- RPA - LinkedIn Learning 2022
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