Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lisa Bearden

Ohatchee,AL

Summary

Optical professional with over 18 years of experience with doctors with multiple locations. Recognized for exceptional customer service and meticulous attention to detail and highly organized. Proficient in EHR and insurance processing, I create a welcoming environment while ensuring patient satisfaction through accurate prescription fulfillment and efficient claims management.

Overview

18
18
years of professional experience

Work History

Optician

Dr. Michael Johnson & Associates
10.2022 - Current
  • In depth knowledge of lens types and materials. Accurately processing and interpreting optical prescriptions.
  • Provides exceptional customer service by attentively listening to patient concerns and addressing their issues.
  • Efficient in filing claims with vision and medical insurance companies, including interpreting vision benefits, eligibility and authorizations.
  • Oversee eyewear quality assurance across ordering, prescription verification, and delivery, ensuring accuracy and patient satisfaction.
  • Performs precise lens edging and cutting for prescription eyewear in a high-volume optical office.
  • Efficient in scheduling and billing .

Optician/Opthalmic Technician

Downey Eyecare
07.2020 - 10.2022
  • Performed thorough medical history assessments as part of the pre-examination process for new patients.
  • Administered visual acuity tests to measure patient ability to see clearly at different distances and identify visual impairments.
  • Assisted patients in selection of eyewear that would be best suited for their needs.
  • Insurance eligibility and verification.

Insurance Coordinator

Designer Smiles by Benton
06.2017 - 07.2020


  • Managed a high volume of inbound calls, promptly resolving issues while providing accurate information on policies and procedures.
  • Verified patient insurance coverage for orthodontic procedures and obtained necessary pre-authorizations from carriers.
  • Processed insurance claims and tracked reimbursements to ensure timely and accurate payment.
  • Assisted patients in reviewing, understanding, and signing orthodontic treatment contracts and financial agreements and posting of any payments.

Office Manager/Optician/Optical Technician

Dr. David Chandler
02.2007 - 06.2017
  • Oversaw daily operations of the optometry clinic, including staff scheduling, inventory management, and patient flow coordination.
  • Managed insurance verification, billing, and claims processing to ensure timely reimbursements and patient satisfaction.
  • Maintained compliance with HIPAA regulations and ensured accurate EMR documentation.

Opthalmologist Technician

Kazi Ophthalmology
01.2014 - 06.2015


  • Performed comprehensive pre-exam testing, including visual acuity, tonometry, and pupil dilation, to support efficient patient flow.
  • Assisted the ophthalmologist during in-office procedures and minor surgeries, ensuring patient comfort and sterile technique.
  • Captured diagnostic images such as OCT scans and fundus photos to aid in accurate diagnosis and treatment planning. performed IVFA, Intravenous Fluorescein Angiography on patients.
  • Provided results and updates regarding surgery and/or procedures with direct feedback to the Opthalmologist.

Education

Floyd Junior College
Rome , GA

High School Diploma -

Chattooga High Schoo,
Summerville, Ga

Skills

  • Detail oriented Optician with over 18 years of experience
  • Proficient in EHR, Excel Word
  • Attention to details and excellent with time management
  • Known for creating a welcoming, educational environment for patients

Timeline

Optician

Dr. Michael Johnson & Associates
10.2022 - Current

Optician/Opthalmic Technician

Downey Eyecare
07.2020 - 10.2022

Insurance Coordinator

Designer Smiles by Benton
06.2017 - 07.2020

Opthalmologist Technician

Kazi Ophthalmology
01.2014 - 06.2015

Office Manager/Optician/Optical Technician

Dr. David Chandler
02.2007 - 06.2017

Floyd Junior College

High School Diploma -

Chattooga High Schoo,

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