LISA BUNNAGE
Mount Erie,IL
Summary
Friendly Medical Technician/Front and back office patient care worker, skilled in Comprehensive experience taking and recording vital signs, using basic life support skills and operating various hospital equipment. Dedicated to applying quality care and executing outstanding customer service skills while accommodating patients and family members. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
35
35
years of professional experience
Work History
Medical Technician/Front Desk Receptionist
Evansville Foot & Ankle Center
Evansville, IN
04.1997 - Current
- Provided excellent patient support and care to patients and families.
- Documented and updated patient data on electronic medical charts, maintaining accuracy and confidentiality.
- Monitored patients for medical changes and reviewed and revised care plans accordingly.
- Adhered to all safety and infection control precautions and regulations.
- Supported healthcare teams in consistently delivering timely and quality care according to company standards.
- Cleaned and sterilized laboratory equipment to prevent cross-contamination.
- Managed inventory purchasing, organization and tracking.
- Greeted customers warmly and made them feel welcome.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
- Scheduled and confirmed appointments for clients and staff.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Tracked office supplies inventory levels, placed orders for replenishment as needed and monitored deliveries upon arrival.
- Assisted in the preparation of sterile instruments prior to surgery or other medical procedures.
- Reviewed test results with physicians to assist in diagnosis and treatment decisions.
Medical Technician
St. Vincent's Hospital
Evansville, IN
08.1989 - 12.2000
- Monitored vital signs including temperature, pulse, respiration rate and blood pressure.
- Maintained lab equipment by calibrating, cleaning and performing routine maintenance checks.
- Labeled specimens accurately according to established protocols.
- Recorded all test results in patient files according to hospital policies and procedures.
- Provided instruction to patients regarding proper specimen collection techniques.
- Provided excellent patient support and care to patients and families.
- Documented and updated patient data on electronic medical charts, maintaining accuracy and confidentiality.
- Monitored patients for medical changes and reviewed and revised care plans accordingly.
- Adhered to all safety and infection control precautions and regulations.
Education
LIMITED RADIOLOGY PODIATRY LICENSE
RADIOLOGY STATE of INDIANA
IN10-2012
High School Diploma -
North Posey High School
Poseyville, IN08-1985
Skills
- Patient Rapport
- Medical Records Management
- Sterilization techniques
- Patient interaction
- Test procedures
- Managing schedules
- Maintaining equipment
- HIPAA Regulations
- Medical Equipment Operation
- Patient Monitoring
- Patient care documentation
- Schedule setting
- Maintaining inventory
- Equipment Maintenance
- Direct Patient Care
- Patient Care Coordination
- Documentation Management
- Supply Coordination
Affiliations
- I have worked in the medical field for 35 years, I enjoy helping and taking care people. I'm very much a people person.
Timeline
Medical Technician/Front Desk Receptionist
Evansville Foot & Ankle Center
04.1997 - Current
Medical Technician
St. Vincent's Hospital
08.1989 - 12.2000
LIMITED RADIOLOGY PODIATRY LICENSE
RADIOLOGY STATE of INDIANA
High School Diploma -
North Posey High School
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