Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lisa Calderon

Conroe,TX

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Expertise in completing various clerical tasks and offering staff support. Responsible and productive professional when working with little to no supervision. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.

Overview

4
4
years of professional experience

Work History

Receptionist

H&r Block
01.2023 - 04.2023
  • Created and confirmed appointments, communicated with clients, and updated client records.
  • Organized, maintained and updated information in computer databases.
  • Answered central telephone system, responded to inquiries from callers seeking information, and directed incoming calls accordingly.
  • Maintained confidentiality of information regarding clients and company.

Sales Associate

Ross Dress For Less
05.2022 - 08.2022
  • Utilized POS system to managed returns, exchanges and refunds in accordance with store policy.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Contributed to decrease of store theft by following preventive procedures and working as loss prevention.

Checker

H-E-B
10.2019 - 08.2020
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Checked personal identifications during alcohol and tobacco sales.
  • Operated POS system to accurately process cash, card and check transactions to complete customer purchases.
  • Monitored self-checkout systems and provided help in resolving complex problems.

Education

Bachelor of Science - Allied Health

Texas A&M University
College Station, TX
12.2025

High School Diploma -

Oak Ridge High School
Conroe, TX
05.2020

Skills

  • Telephone Skills
  • Patient Information Collection
  • Accounting and Billing Software
  • Schedule Management
  • Database Administration
  • Customer Assistance
  • Bilingual : Professionally fluent in Spanish and English

Timeline

Receptionist

H&r Block
01.2023 - 04.2023

Sales Associate

Ross Dress For Less
05.2022 - 08.2022

Checker

H-E-B
10.2019 - 08.2020

Bachelor of Science - Allied Health

Texas A&M University

High School Diploma -

Oak Ridge High School
Lisa Calderon