Lisa Centeno

Maintained high safety standards while delivering quality inflight services to airline passengers. Facilitated a welcoming environment throughout the entire flight journey, enhancing overall experience. Specialized in passenger experience by addressing concerns and promoting seamless interactions.

Enhanced client safety by intervening with family members when necessary. Assisted elderly clients in daily living activities to promote independence. Facilitated communication with family members to address concerns and ensure client well-being.

Maintained safety protocols while delivering high-quality customer service. Managed scheduling of appointments and arranged necessary transportation for seniors. Handled personal care tasks and ensured preparation of nutritious meals. Developed and implemented life enrichment plans tailored to individual needs. Observed senior health changes, promptly reporting to families or physicians.

Assisted individuals with special needs in activities of daily living to promote independence.

Diffused tense situations, ensuring safety and comfort for all involved.

Applied safety awareness and CPR techniques when necessary to address health emergencies.

Maintained calm and supportive communication during challenging situations to foster trust.

Consistently provided outstanding customer service, ensuring a safe and comfortable client experience. Performed daily vehicle and bus safety checks to uphold safety standards. Engaged with high-profile clients to facilitate personalized service experiences. Possessed Class B driver certification for operational requirements.

Offered emotional support and empathy to enhance patient well-being. Exercised active listening and effective communication to improve patient interactions. Facilitated family support and collaboration to ensure holistic care. Advocated for patients' needs and rights in various healthcare settings. Managed crises with composure, promoting stress resilience and safety awareness. Responded swiftly to emergencies, ensuring immediate and effective interventions. Adapted seamlessly to high-pressure environments, maintaining quality care delivery. Assisted patients with personal hygiene and monitored vital signs daily.