Lisa Claar
Westerville,OH
Summary
Dynamic professional with a strong background in customer service and event coordination. Proven ability to enhance processes and ensure customer satisfaction through effective complaint resolution and active listening. Reliable and punctual, I excel in team collaboration and thrive in fast-paced environments.
Overview
19
19
years of professional experience
Work History
Substitute Teacher, K-12
Educational Service Center of Central Ohio
12.2018 - 06.2021
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Upheld classroom routines to support student environments and maintain consistent schedules.
Cashier, Team Member
Target
01.2008 - 01.2009
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
Marketing Assistant
Chase Medical
07.2002 - 01.2004
- Organized logistics for company-sponsored events, including venue selection, budgeting, catering coordination, and guest list management.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Improved event planning processes, resulting in successful trade shows, conferences, and promotional events.
- Assisted coworkers and staff members with special tasks on daily basis.
Education
Bachelor of Arts - Criminology, Psychology
University of South Florida
Tampa, Florida05-2002
Skills
- Customer service
- Active listening
- Customer assistance
- Critical thinking
- Work ethic and integrity
- Time management skills
- Money handling
- Reliability and punctuality
- Honest and dependable
- Effective complaint resolution
- Team collaboration
- Event coordination
Timeline
Substitute Teacher, K-12
Educational Service Center of Central Ohio
12.2018 - 06.2021
Cashier, Team Member
Target
01.2008 - 01.2009
Marketing Assistant
Chase Medical
07.2002 - 01.2004
Bachelor of Arts - Criminology, Psychology
University of South Florida
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