Lisa Clark
Cleveland,OH
Summary
Experienced Executive Assistant provides comprehensive administrative support to upper level team. Adept at managing calendars, preparing reports and coordinating meetings. Demonstrates excellent customer service, problem-solving, and communication skills.
Overview
21
21
years of professional experience
Work History
Executive Assistant to the Chief Executive Officer
Fairhill Partners
09.2023 - Current
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Managed complex calendar scheduling with focus on proper allocation of executive availability.
- Contributed to smooth business operations by planning and organizing meetings and conferences.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Updated spreadsheets and databases to track, analyze, and report on grant deliverables.
- Handled confidential and sensitive information with discretion and tact.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
- Transcribed meeting minutes to support Board of Directors
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Volunteered to help with special projects of varying degrees of complexity.
Child Protective Specialist
Department Of Children And Family Services
01.2023 - 07.2023
- Maintained case records and legal documentation.
- Visited homes, inspected surroundings and interviewed family members.
- Developed plans to strengthen family units.
- Responded to claims of abuse, neglect or safety concerns.
- Intervened in crisis situations and counseled children experiencing emergencies and disruptive incidents.
- Documented data and completed accurate updates to case records.
- Managed caseload of over 20 clients
Elder Justice Program Assistant
Eliza Bryant Village
10.2020 - 09.2022
- Data collection, management, analysis and reporting
- Record keeping & grant monitoring
- Submitted monthly reports for city of Cleveland Block Grant
- Program invoice processing
- Program compliance and tracking
- Administrative tasks
- Interviewed potential employees
- Collects and tracks data of in support of Adult Day Center Participant Experience
- Coordinates with others between multiple departments to accomplish work related projects.
- Created and updated records and files to maintain document compliance.
- Prepared clearly written and formatted documents and reports.
- Conducted research and analyzed data to inform program decisions.
Teacher
CMSD
08.2002 - 11.2019
- Collaborated with staff members to plan and schedule lessons promoting learning and student engagement
- Performed student background reviews to ascertain learning deficiencies and strengths to develop tailored lessons based on student needs
- Mentored and counseled students with social adjustment and academic deficiencies
- Established positive relationships with students, parents, fellow teachers and school administrators
- Identified and documented learning achievements by reporting outcomes, performance information and program adjustments used to boost comprehension
- Prepared unit and lesson plans for courses of study, following curriculum guidelines and common core standards
- Helped learners of all abilities build learning and study skills to promote life-long educational goals
- Developed and implemented assessment tools to evaluate student progress and identify weak points
- Established weekly anecdotal records and portfolios in order to assess student progress
- Proofreading documents for grammatical errors
- Managed classroom of 30+ students
- Multiple behavior intervention strategies
- Ability to differentiate lesson plans based on one’s ability or multiple intelligences.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
Education
Master of Arts - Educational Administration
Ursuline College
Cleveland, OH05.2007
Bachelor of Arts - Elementary Education
Ursuline College
Cleveland, OH05.2002
Skills
- Critical thinking
- Communication
- Time management
- Interpersonal skills
- Office Management
- Report Writing
- Customer Service-Oriented
- Medical terminology
Timeline
Executive Assistant to the Chief Executive Officer
Fairhill Partners
09.2023 - Current
Child Protective Specialist
Department Of Children And Family Services
01.2023 - 07.2023
Elder Justice Program Assistant
Eliza Bryant Village
10.2020 - 09.2022
Teacher
CMSD
08.2002 - 11.2019
Master of Arts - Educational Administration
Ursuline College
Bachelor of Arts - Elementary Education
Ursuline College
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