Lisa Duncan
Wilkesboro,NC
Summary
Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records and front desk management. Offers successful career history comprising more than 6 years.
Overview
3
3
years of professional experience
Work History
Medical Receptionist
Piedmont Hematology
North Wilkesboro, NC
06.2007 - 04.2008
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Helped patients complete necessary medical forms and documentation.
Dental Receptionist
Dr Evelyn Salgado
Wilkesboro, NC
02.2004 - 12.2005
- Scheduled, rescheduled and cancelled appointments for dental patients.
- Helped patients complete necessary medical forms and documentation.
Education
Office Certificate - Business Administration
Wilkes Community College
Wilkesboro, NC05.1996
National Honors Society -
West Wilkes High School
Millers Creek, NC06.1995
Skills
- Front Desk Operations
- Patient Data Processing
- Call Transfers
- Office Supplies and Inventory
- Reminder Calls
- Medical Recordkeeping
- Information Assurance
- HIPAA Guidelines
- Data Entry Software
- Patient Correspondence
- Patient Health Information Access
- Patient Reception
- Patient Billing
- Checking Patient Details
Timeline
Medical Receptionist
Piedmont Hematology
06.2007 - 04.2008
Dental Receptionist
Dr Evelyn Salgado
02.2004 - 12.2005
Office Certificate - Business Administration
Wilkes Community College
National Honors Society -
West Wilkes High School
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