Lisa Edwards
Malta,OH
Summary
Dynamic manager with a proven track record at Ginger House Coffee, excelling in staff management and operations. Cultivated a strong company culture, enhancing employee engagement and customer satisfaction. Skilled in shift scheduling and inventory management, I effectively resolved disputes and fostered relationships with customers and suppliers, driving continuous improvement.
Overview
9
9
years of professional experience
Work History
Manager
Ginger House Coffee
01.2016 - 05.2025
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Education
Hiland High School
Skills
- Staff management
- Operations management
- Shift scheduling
- Inventory management
Timeline
Manager
Ginger House Coffee
01.2016 - 05.2025
Hiland High School
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