Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lisa Erhard

Kittery

Summary

Dynamic Key Holder Supervisor with a proven track record at Hanesbrands, excelling in customer service management and promotional campaigns. Demonstrated ability to enhance store sales through innovative visual merchandising and superior work ethic. Known for reliability and exceptional skill in cash handling, leading to increased customer satisfaction and loyalty.

Experienced with retail operations, including opening and closing procedures. Utilizes inventory management and staff training to ensure operational efficiency. Track record of team leadership and effective problem-solving.

Overview

23
23
years of professional experience

Work History

Key Holder Supervisor

Hanesbrands
09.2002 - 06.2025
  • Completed store opening and closing procedures.
  • Counted out cash drawers and balanced totals.
  • Updated store displays frequently to maintain freshness in presentation while highlighting key products or trends effectively.
  • Trained and mentored new employees.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Enhanced store sales by implementing effective visual merchandising strategies and product placement.
  • Processed cash, credit, debit, and check payments.
  • Maintained a clean, organized store environment that was conducive to an enjoyable shopping experience for customers.
  • Opened inventory boxes and restocked shelves.
  • Provided exceptional customer service, resulting in a high level of customer satisfaction and repeat business.
  • Accepted and processed customer returns.
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.
  • Marked-down clearance items and relocated merchandise to proper store areas.

Education

Emt, Cna, Lna, Hhc - Medical

Wctcc
Calais, ME

Skills

  • Promotional campaigns
  • Customer service management
  • Promotional planning
  • Front end operations
  • Opening and closing coordination
  • Sales leadership
  • Superior work ethic
  • Reliability
  • Cash handling and reconciliation

Timeline

Key Holder Supervisor

Hanesbrands
09.2002 - 06.2025

Emt, Cna, Lna, Hhc - Medical

Wctcc

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