LISA FEASTER

Vehicle sales consultant

• Assist customers through the full vehicle purchasing process, including financing, trade-ins, and insurance coordination.
• Build long-term client relationships through personalized service and consistent follow-up.
• Deliver high-quality customer experiences in a fast-paced sales environment.
• Demonstrate strong communication, negotiation, and customer retention skills.

• Assisted patients and families with insurance benefits and financial obligations.
• Guided patients through Medicaid and hospital financial assistance applications.
• Verified insurance coverage and coordinated documentation with providers.
• Maintained accurate documentation within STAR and CHAMPS systems.

• Assisted patients with billing inquiries, insurance questions, and payment arrangements.
• Processed payments and managed account transactions in person and by phone.
• Resolved customer concerns professionally while maintaining patient satisfaction.

• Supervised daily retail operations, scheduling, and employee performance.
• Trained and coached team members on customer engagement and sales strategies.
• Managed inventory, merchandising, and opening/closing procedures.