Lisa Feibus
Orlando,US
Summary
Over 10 years experience as a professional, people oriented, safety minded international flight attendant. Providing excellent customer service with attention to detail while using discretion on all flights
Overview
34
34
years of professional experience
Work History
Flight Attendant
Omni Air International
11.2023 - 07.2024
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Prepared cabin for arrival by cleaning surfaces, restocking supplies, securing loose items, and ensuring overall orderliness.
- Increased customer loyalty through personalized interactions, promptly attending to concerns, and resolving issues professionally.
- Greeted passengers, assisted with carry-on baggage storage and delivered onboard announcements.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
- Facilitated efficient meal services by accurately taking orders, serving food quickly, and managing dietary restrictions or special requests.
- Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
- Ensured safety and comfort of customers onboard aircraft.
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
Spa Front Desk Coordinator
Arch Amenities Group
03.2023 - 10.2023
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Kept accounts in balance and ran daily reports to verify totals.
- Maintained strict confidentiality when handling sensitive client information in accordance with company policies.
Flight Attendant
American Trans Air
03.1992 - 10.2000
Flight Attendant
Pan American World Airways
03.1990 - 12.1991
Stay at Home Parent
Self Employed
08.2001 - 02.2023
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
Business Aviation Hospitality
Flightess
07.2024
Commercial To Corporate
Aircare FACTS
07.2024
Skills
- Exceptional customer service
- Reliability and punctuality
- Flexible and Adaptable
- First Aid Proficiency
- Emergency Procedures
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Problem Solving
- Attention to Detail
- Multitasking Abilities
- Excellent Verbal /Written Communication
Education
LaRoche College/Bachelor of Science
Business Administration & Management
Timeline
Flight Attendant
Omni Air International
11.2023 - 07.2024
Spa Front Desk Coordinator
Arch Amenities Group
03.2023 - 10.2023
Stay at Home Parent
Self Employed
08.2001 - 02.2023
Flight Attendant
American Trans Air
03.1992 - 10.2000
Flight Attendant
Pan American World Airways
03.1990 - 12.1991
Business Aviation Hospitality
Flightess
Commercial To Corporate
Aircare FACTS
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