Summary
Overview
Work History
Skills
Timeline
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Lisa Foley

Manchester,New Hampshire

Summary

Accomplished Assistant Deli Manager at Hannaford with a proven track record in enhancing customer satisfaction and boosting deli revenue through effective merchandising strategies. Skilled in food safety compliance and employee supervision, my leadership significantly improved team performance and operational efficiency. Demonstrates exceptional communication abilities and a commitment to excellence in customer service.

Overview

2025
2025
years of professional experience

Work History

Assistant Deli Manager

Hannaford
  • Trained new team members in proper food handling techniques, equipment usage, and company policies.
  • Provided excellent customer service by addressing inquiries promptly and professionally while maintaining a helpful demeanor.
  • Enhanced customer satisfaction by providing exceptional service and product knowledge.
  • Increased sales through effective merchandising and attractive product displays.
  • Maintained a clean and safe work environment, adhering to food safety guidelines and procedures.
  • Established a positive atmosphere within the department by promoting open communication channels among team members at all times.
  • Ensured accurate record-keeping of daily temperature logs as well as maintenance activities performed on deli equipment.
  • Operated slicer and price computing scale to accurately slice, weigh and label meat products.
  • Controlled freshness of products by rotating and removing out of code merchandise.
  • Served as an integral part of the management team, actively participating in weekly meetings to discuss operational updates, challenges, or achievements.
  • Collaborated with store management to develop promotional strategies, boosting deli revenue.

Police Service Specialist

Manchester Police Department
04.2024 - 10.2024

Take different types of reports from people including theft, fraud, criminal mischief, missing children and hit and run accidents.


Talk to everyone that came into the Police department and put in emergency calls for them to speak with an officer or answer and help their individual cases.


Sales Associate

Pandora
08.2023 - 03.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

Skills

  • Customer Service
  • Communication abilities
  • Customer Engagement
  • Food Preparation
  • Employee Supervision
  • Sanitation Standards
  • Food Safety Compliance
  • Task Delegation
  • Merchandising Strategies
  • Inventory Management
  • Scheduling Coordination
  • Product Rotation
  • Employee Coaching
  • Staff Training

Timeline

Police Service Specialist

Manchester Police Department
04.2024 - 10.2024

Sales Associate

Pandora
08.2023 - 03.2024

Assistant Deli Manager

Hannaford
Lisa Foley