Lisa Freissle
St. Petersburg,FL
Summary
A passionate certified integrative health coach with a background of helping fitness & nutrition clients accomplish goals. Leverages in-depth knowledge of nutrition, movement and health conditions to guide clients in building better habits to foster results.
Overview
4
4
years of professional experience
Work History
Member Experience Sales Associate
ORANGETHEORY FITNESS
07.2023 - Current
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming studio environment.
- Achieved monthly sales leads generation & sales targets consistently by implementing effective sales strategies.
- Scheduled and conducted first visit studio tours for prospective new members, and recommending appropriate memberships based on their needs.
- Evaluated client progress through regular check-ins and using data-driven methods, celebrating milestones and adjusting plans as needed for optimal results.
- Improved overall client health by providing guidance on nutrition, exercise, and stress management techniques.
Assistant Studio Manager
STUDIO FIRE
08.2022 - 07.2023
- Collaborated with management team to develop strategic plans for business growth and improvement.
- Increased sales through effective and targeted membership promotions.
- Provided exceptional customer service by assisting clients with inquiries, bookings and payments.
- Optimized class scheduling based on client demand patterns leading to higher attendance rates and better resource allocation.
Wellness Advisor Sales Associate
STUDIO FIRE
05.2022 - 08.2022
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Utilized company CRM system to efficiently monitor leads, track sales progress, and maintain detailed records of client interactions.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Maintained a clean and welcoming studio environment for clients, contributing to positive studio experience.
Marketing & Advertising Intern
STUDIO FIRE
08.2021 - 02.2022
- Exhibited adaptability by quickly learning new software tools or systems required for specific project needs.
- Planned events with local businesses to boost brand awareness.
- Managed social media accounts, creating engaging content that generated increased followers and interactions.
Corporate Human Resources Intern
Polydeck Screen Corporation
12.2019 - 01.2020
- Partnered with hiring managers throughout recruitment process, enhancing quality of talent acquisition.
- Streamlined HR processes by assisting with implementation of HR management software.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
Education
Institute For Integrative Nutrition
05.2024
Bachelor of Arts in Psychology -
University of South Carolina
Columbia, SC05.2023
Skills
- Customer Service
- Adaptability
- Client Relations
- Product Sales
- Health Education
- Effective Time Management
- Relationship Building
Timeline
Member Experience Sales Associate
ORANGETHEORY FITNESS
07.2023 - Current
Assistant Studio Manager
STUDIO FIRE
08.2022 - 07.2023
Wellness Advisor Sales Associate
STUDIO FIRE
05.2022 - 08.2022
Marketing & Advertising Intern
STUDIO FIRE
08.2021 - 02.2022
Corporate Human Resources Intern
Polydeck Screen Corporation
12.2019 - 01.2020
Institute For Integrative Nutrition
Bachelor of Arts in Psychology -
University of South Carolina