Summary
Overview
Work History
Education
Skills
Timeline
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Lisa Gaudreau

Lynn,MA

Summary

Knowledgeable and dedicated customer service professional with extensive experience in the customer service industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

26
26
years of professional experience

Work History

Front End Customer Service Associate

Walmart
03.1998 - Current
  • Created and maintained pleasant and calming environment to deliver excellent experience for customers
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
  • Maintained clean and orderly checkout areas by emptying trash cans and wiping down surfaces.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Delivered prompt service to prioritize customer needs.
  • Cross-trained and provided backup support for organizational leadership.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.

Education

High School Diploma -

Lynn Vocational Technical Institute
Lynn, MA
06.1988

Skills

  • Guest Interaction
  • POS Transactions
  • Front-End Support
  • Cash Counting

Timeline

Front End Customer Service Associate

Walmart
03.1998 - Current

High School Diploma -

Lynn Vocational Technical Institute

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Lisa Gaudreau