Lisa Granados
Jonesboro,AR
Summary
To secure a position as an Optician where I can utilize my experience, knowledge, and customer service skills.
Overview
12
12
years of professional experience
Work History
Optician
Hilltop Eyecare, PLLc
Jonesboro, AR
07.2025 - Current
- Provided expert advice on lens options and frame selections to enhance customer satisfaction.
- Managed inventory of eyewear products, ensuring optimal stock levels and organization.
- Troubleshot issues with prescription eyewear, offering swift resolution to maintain customer satisfaction levels.
- Increased sales by effectively communicating the benefits of various lens coatings, materials, and frames to customers.
- Contacted patients when eyeglasses or contact lenses arrived in store and assisted with final fitting.
Optician
For Eyes Optical
Silver Spring, MD
07.2023 - 05.2025
- Improved customer satisfaction by providing personalized eyewear recommendations based on individual needs and preferences.
- Increased sales by effectively communicating the benefits of various lens coatings, materials, and frames to customers.
- Assisted patients with inserting, removing, and caring for contact lenses through hands-on demonstrations and clear instructions.
- Troubleshot issues with prescription eyewear, offering swift resolution to maintain customer satisfaction levels.
- Discussed optimal lens, coating, and frame recommendations with customers to meet individual needs.
- Helped clients try on and select new frames and recommended lens options to meet specific needs.
- Adjusted frames to fit patient faces by bending and shaping with hands, tools, and heat.
- Educated clients about how to adapt to, wear, and care for eyeglasses.
- Managed check-in and check-out procedures, verified patient information, and submitted lens orders.
Optician and Telehealth Specialist
Visionworks
Silver Spring, MD
12.2020 - 07.2023
- Check patients in and out in person and through Telehealth, pre-test patients in person and through telehealth, Schedule appointments, answer phone calls, check/pull insurance benefits, go over insurance benefits with patients, assist patients with eyeglasses and contact lens purchases, dispense eyeglasses, adjust eyeglasses and repairs.
Optician
Visionary Eye Doctors
Rockville, MD
03.2022 - 11.2022
- Managed check-in and check-out procedures, verified patient information, and submitted lens orders.
- Adjusted frames to fit patient faces by bending and shaping with hands, tools, and heat.
- Helped clients try on and select new frames and recommended lens options to meet specific needs.
Sterilization Technician
Dr. Sheetal Solanki DDS
Silver Spring, MD
11.2020 - 06.2021
- My job was to check patients in, answer phone calls, set up trays, sterilize the instruments, clean dentures, clean and sanitize area and keep office clean.
Swim instructor
British swim school
Silver Spring, MD
05.2019 - 03.2020
- My goal as a swim instructor was to make sure everyone was in a happy and safe environment
- I had the Opportunity to make a difference in a child's life by teaching them how to float, and survive in the water from ages 3months old and up
- Created fun swimming activities and conducted swimming lessons.
Party Host
Zavazone
Rockville, MD
01.2019 - 03.2020
- My role as a, was to check guests in, explain party deals, helped set up party rooms and decorate, Revised waivers, supervise and instruct customers on rules and conditions.
- Supervised children's activities, maintaining happiness, safety and well-being.
Orthodontist Assistant and sterilization technician
Randolph orthodontist and Endodontist
Silver Spring, MD
08.2018 - 10.2018
- My job was to set up trays and patient charts, keep the area clean and sanitized, sterilize the equipment for the dentist, attend patients, answer phone calls, and inventory.
Cashier
Baskin Robins
Silver Spring, MD
04.2017 - 05.2018
- While working here I managed cash, processed cake and ice cream orders, maintain stock, and kept store clean and provide great customer service
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
Cashier
Big Greek Cafe
Silver Spring, MD
08.2016 - 04.2017
- Cash management, provide great customer service, maintain stock, keep restaurant clean, take and prepare customer’s orders
AID
Bright Eyes Daycare
Silver Spring
05.2016 - 07.2016
- My job was to teach children proper manners, teach them how to use the restroom, supervise children, and prepare fun and different day by day activities
CASHIER
McDonald's
Deer Park, NY
04.2014 - 07.2015
- While working at McDonalds I managed cash, restocked items, take and prepare orders, organize the restaurant, and provide great customer service.
Education
Deer Park High School
Deer Park, NYHigh school Diploma -
Northwood High School
Silver Spring, MD2016
Skills
- Great customer service
- Hard working and fast learner
- Take initiative
- Bilingual
- Problem-Solving
- Active Listening
Timeline
Optician
Hilltop Eyecare, PLLc
07.2025 - Current
Optician
For Eyes Optical
07.2023 - 05.2025
Optician
Visionary Eye Doctors
03.2022 - 11.2022
Optician and Telehealth Specialist
Visionworks
12.2020 - 07.2023
Sterilization Technician
Dr. Sheetal Solanki DDS
11.2020 - 06.2021
Swim instructor
British swim school
05.2019 - 03.2020
Party Host
Zavazone
01.2019 - 03.2020
Orthodontist Assistant and sterilization technician
Randolph orthodontist and Endodontist
08.2018 - 10.2018
Cashier
Baskin Robins
04.2017 - 05.2018
Cashier
Big Greek Cafe
08.2016 - 04.2017
AID
Bright Eyes Daycare
05.2016 - 07.2016
CASHIER
McDonald's
04.2014 - 07.2015
Deer Park High School
High school Diploma -
Northwood High School