Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lisa Gutierrez

Kula,USA

Summary

Dynamic sales leader with a proven track record in driving team performance and exceeding sales targets. Known for effective communication and customer focus, consistently enhancing customer satisfaction and team development.

Overview

20
20
years of professional experience

Work History

Assistant Store Manager

Down-to-Earth Natural Foods
Kahului, HI
11.2023 - Current
  • Oversee daily store operations, ensuring business is running efficiently.
  • Lead and develop customer focused teams that focus on exceeding customer expectations.
  • Participate or lead the recruiting, interviewing, and hiring of hourly and salaried team members.
  • Excellent standards for merchandising presentation.
  • Knowledge of basic retail sale practices and principles.
  • Skilled in various programs; Excel, Outlook, Word, LOC system.
  • Implement and monitor hazard control and team safety practices, ensure compliance of all team members.
  • Compliance with local regulations.
  • Assist with maintenance supplies, equipment and machinery needs.
  • Cash handling, deposits, change orders.
  • Monitor waste control.
  • Weekly department audits.
  • OLO management.
  • Ordering, PAR’s, product movement.
  • Develop team members of product knowledge.
  • Review weekly financials with team.
  • Learning the financial side of the business.
  • Open and close store.
  • Assist with inventory (quarterly).

Services Manager

Ulta Beauty
Naples, FL
03.2022 - 11.2023
  • Excellent customer service leader.
  • Schedule made weekly.
  • Cash handling, deposits, change orders.
  • Process orders.
  • Daily check-ins with the stylists.
  • Event coordinator.
  • Open and close store.
  • Inventory process (quarterly).
  • Monthly touch base meetings.
  • Disciplinary action, Evaluations.
  • Lead consistent evaluation and development of in-store talent.
  • Financial.

Store Manager

Lassen’s Natural Foods & Vitamins
Oxnard, CA
07.2013 - 10.2019
  • Total sales growth increased of 38% over last two years.
  • Personally responsible (and recognized) for 35% growth in vitamins.
  • Sales and profitability.
  • Cash handling, daily deposits, bank runs.
  • Excellent customer service, increasing customer loyalty.
  • Schedule for success.
  • Excel, Outlook, Microsoft and Catapult system.
  • Online orders.
  • Evaluations/disciplinary action.
  • Monthly meeting with departments (financial, sales).
  • Manage vendor relationships.
  • Oversee inventory levels.
  • Oversee merchandising and display setups.

Supplement Consultant

Santa Barbara, CA
02.2007 - 07.2013
  • Supplement and Cosmetic buyer.
  • Excellent customer service, increase customer loyalty.
  • Cash handling (as needed).
  • Open and close.
  • Filled/processed online orders.
  • Excell, Microsoft and Catapult system.
  • Helped run the bulk department (ordering,stocking,inventory).

Supplement Consultant

Ventura, CA
11.2005 - 02.2007
  • Supplement and Cosmetic buyer.
  • Excellent customer service, increase customer loyalty.
  • Cash handling (as needed).
  • Open and close.
  • Filled/processed online orders.
  • Excell, Microsoft and various spreadsheets.
  • Attended product training.
  • Stay up to date with product quality/control.

Education

Functional Nutrition Alliance
08.2025

General Education - A/P Courses

James Madison High School
09.1998

certificate - Hormone Health

Institute for Integrative Nutrition

certified - plant-based nutrition

T.Colin Campbell Center for Nutrition Studies

Iridology and Detoxification specialist

International School of Detoxification

Skills

  • Sales Management
  • Active Listener
  • Ability to communicate clearly and professionally
  • Problem-Solver
  • Time Management
  • Emotional Intelligent
  • Visual Merchandising
  • Sales Strategies
  • Cash Handling
  • Loss Prevention
  • Retail Operations
  • Budgeting and Forecasting
  • Point of Sale (Catapult system)

Timeline

Assistant Store Manager

Down-to-Earth Natural Foods
11.2023 - Current

Services Manager

Ulta Beauty
03.2022 - 11.2023

Store Manager

Lassen’s Natural Foods & Vitamins
07.2013 - 10.2019

Supplement Consultant

02.2007 - 07.2013

Supplement Consultant

11.2005 - 02.2007

Functional Nutrition Alliance

General Education - A/P Courses

James Madison High School

certificate - Hormone Health

Institute for Integrative Nutrition

certified - plant-based nutrition

T.Colin Campbell Center for Nutrition Studies

Iridology and Detoxification specialist

International School of Detoxification

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