Lisa Herrera

Grand Rapids,MI

Summary

Dedicated medical/retail professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

years of professional experience

Work History

ABO Certified Optician

Rx Optical Laboratories Inc.

Walker, Michigan

09.1993 - Current

Responded sensitively and competently to service customers with diverse cultural backgrounds.
Collaborated cross-functionally to efficiently meet project demands and accomplish schedule targets.
Maintained thorough records of customer information, prepared detailed work payments, processed insurance claims and collected balances from customers.
Managed check-in and check-out procedures, verified patient information and submitted lens orders.

Education

Associates - Opticianry

RxOptical

3576 Alpine Avenue Northwest, Grand Rapids, 49544

09.1995

Skills

Billing Processing
Checking Patient Details
Physical and Physiological Measurements
Consultative Sales Approach
Client Service Optimization
Electronic Medical Record (EMR) Systems
Work Order Preparations
Customer Needs Assessments
Selling Techniques

Quality Processes
Accurate Recordkeeping
Customer Retention
Quality Checks
Complex Problem-Solving
Records Management Systems
Report Troubleshooting
Student Optician Training Supervision
Product and Service Recommendations

Timeline

ABO Certified Optician

Rx Optical Laboratories Inc.

09.1993 - Current

Associates - Opticianry

RxOptical

Lisa Herrera

Summary

Overview

Work History

ABO Certified Optician

Education

Associates - Opticianry

Skills

Timeline

ABO Certified Optician

Associates - Opticianry

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