Summary
Overview
Work History
Education
Skills
Timeline
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Lisa Herrera

Grand Rapids,MI

Summary

Dedicated medical/retail professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

29
29
years of professional experience

Work History

ABO Certified Optician

Rx Optical Laboratories Inc.
Walker, Michigan
09.1993 - Current
  • Responded sensitively and competently to service customers with diverse cultural backgrounds.
  • Collaborated cross-functionally to efficiently meet project demands and accomplish schedule targets.
  • Maintained thorough records of customer information, prepared detailed work payments, processed insurance claims and collected balances from customers.
  • Managed check-in and check-out procedures, verified patient information and submitted lens orders.

Education

Associates - Opticianry

RxOptical
3576 Alpine Avenue Northwest, Grand Rapids, 49544
09.1995

Skills

  • Billing Processing
  • Checking Patient Details
  • Physical and Physiological Measurements
  • Consultative Sales Approach
  • Client Service Optimization
  • Electronic Medical Record (EMR) Systems
  • Work Order Preparations
  • Customer Needs Assessments
  • Selling Techniques
  • Quality Processes
  • Accurate Recordkeeping
  • Customer Retention
  • Quality Checks
  • Complex Problem-Solving
  • Records Management Systems
  • Report Troubleshooting
  • Student Optician Training Supervision
  • Product and Service Recommendations

Timeline

ABO Certified Optician

Rx Optical Laboratories Inc.
09.1993 - Current

Associates - Opticianry

RxOptical

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Lisa Herrera