Lisa Heyman
Staten Island,NEW YORK
Summary
I am working on my Ph. D in Counseling in Psychology after obtaining my Master of Science in Mental Health and Wellness with an Emphasis in Christianity from Grand Canyon University. I want to develop the skills I have learned through research and analysis. My interest is to work in a field that will utilize my skill set in a way that will help positively.
Technical Skills include Microsoft Word, Microsoft Excel, Home Care Network, RPM, Salesforce, CPR+, Zirmed, EPIC, and Microsoft Teams; Patient Billing utilizing Medisoft for Windows; Medical Office Procedures; Medical Ethics, Medical Terminology, Field to Base (nursing notes) Coding utilizing HCPCS, CPT-4 and ICD-9-10 codes; and Data Entry. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Intake Coordinator
Nextron Infusion Services
01.2023 - Current
- Completing intake on new referral,
- data entry
- verifying benefits & authorizations,
- ensuring consent forms are completed by patients after going over benefits
- Adobe Sign, discuss out of pocket costs
- billing, collect payments
Admissions Coordinator
Coram Specialty Infusion Services
02.2007 - 08.2022
- Data entry assisting registered dieticians with setting up new enteral patient referrals,reviewing delivery tickets for FedEx, Receiving admission calls, taking telephone referrals/ verifying insurance/authorizations, Operator, plan of treatment tracking, filing, referral maintenance, Unbilled clerk, working on reports that are holding information that prevents company from getting paid, COVID 19 Project,sending out nurses notes for signature,reaching out to patients
- Who have received antibody infusion/14-28 day follow-up and enter into Public health system, trained new staff to handle to influx, Annual compliance trainings
- Provided exceptional customer service during phone and email interactions with prospective students and their families, addressing concerns promptly and professionally.
- Confirmed all insurance benefits met standards of admissions as dictated by policy.
- Assisted in patient admission process based on federal and state laws.
Unit Clerk
DAUGHTERS OF MIRIAM CENTER FOR THE AGED
01.2000 - 01.2003
- Filed and deleted patient charts as needed, keeping medical records confidential, Scheduled appointments for residents at hospitals or Doctors office, Processed charts upon patient admission or discharge, Followed-up with physician orders such as labs, x-rays, and diet, Answered phone; routed calls; took messages; faxed and copied necessary paperwork, Observed infection control procedures that required mandatory in-services
Education
Pursing Doctorate in Psychology-Emphasis in Cognition and Instruction -
Grand Canyon University
04.2021
Master of Science in Mental Health And Wellness with an Emphasis In Christianity -
Grand Canyon University
08.2015
BA in Psychology -
UNIVERSITY OF PHOENIX
11.2003
Medical Billing and Coding -
KEYSKILLS LEARNING, INC
Clifton, NJComputer Operations/Certificate -
COMPUTER PROCESSING INSTITUTE
Paramus, NJ01.1989
Skills
- Insurance Verification
- Customer Service
- Multitasking and Organization
- Microsoft Office
- Relationship Building
- Phone and Email Etiquette
- Data Entry
- Team Leadership
- Handling Complaints
- Motivational Leadership
- Goal Setting
- Decision-Making
Affiliations
- African Methodist Espicopal Zion Church
Certification
Ordained Minister
Timeline
Intake Coordinator
Nextron Infusion Services
01.2023 - Current
Admissions Coordinator
Coram Specialty Infusion Services
02.2007 - 08.2022
Unit Clerk
DAUGHTERS OF MIRIAM CENTER FOR THE AGED
01.2000 - 01.2003
Pursing Doctorate in Psychology-Emphasis in Cognition and Instruction -
Grand Canyon University
Master of Science in Mental Health And Wellness with an Emphasis In Christianity -
Grand Canyon University
BA in Psychology -
UNIVERSITY OF PHOENIX
Medical Billing and Coding -
KEYSKILLS LEARNING, INC
Computer Operations/Certificate -
COMPUTER PROCESSING INSTITUTE
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