Lisa Hill
Orem,UT
Summary
Organized Office Manager known for productive and efficient task completion. Specialize in team leadership, workflow optimization, and administrative management. Excel in communication, problem-solving, and adaptability to drive office efficiency and support company objectives.
Overview
2
2
years of professional experience
Work History
Office Manager
Brookside Counseling
Provo, UT
02.2023 - Current
- Coordinated cross-departmental projects to ensure timely and successful completion.
- Monitored staff performance and addressed issues.
- Manage all Patient Care and communication
- Manage credentialing and compliance with insurance companies
- Administer and run the ketamine clinic working with the pharmacies and insurance companies to receive required pre authorizations.
- Administer Transcranial Magnetic Stimulation treatments.
- Manage payroll and employee onboarding procedures.
- Responsible for billing and resolving billing issues with insurance companies.
- Work with board certified psychiatrists to treat patients needing Med Management. Work with local hospitals and out reach programs getting patients necessary care.
Operations Agent/CSA Agent
Winner Aviation
Provo, UT
09.2022 - Current
- I am a lead for Winner Aviation in Operations and Customer Service
- Run audits making sure we are in compliance and systems are in place for correct documentation of flights. Correct audit discrepancies.
- Work with a team to get passengers checked into their flights, baggage documented and tagged correctly, communicate with passengers pertinent information for their scheduled flights.
- Run gates to get passengers boarded correctly on their flights, working with grounds, flight, and cabin crews to get flights out on schedule.
- Build the flowsheet that keeps employees appraised of daily flights and schedules.
- Work directly with Allegiant's Headquarters's operations daily to keep station informed of changes to schedules and flights throughout the day, complete necessary tail swaps to keep flights ontime, complete necessary paperwork to keep us in compliance.
- GSC, Trainer, Mentor, Lead, Operations, and CUA certifications.
Office Manager
Eye Pros
Orem, UT
05.2022 - 02.2023
- Assisted in developing budgets for departmental expenses.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Monitored inventory levels and placed orders when needed.
- Developed effective communication strategies between departments within the organization.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Supervised staff members, organized schedules and delegated tasks.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
Education
Licenced in State of UT - Escrow And Title
Escrow Officer
Orem, UT07-2003
High School Diploma -
Ricks College
Rexburg, IDSkills
- Expense Reporting
- Inventory Control
- Data Entry
- Office Management
- Billing
- Employee Supervision
Timeline
Office Manager
Brookside Counseling
02.2023 - Current
Operations Agent/CSA Agent
Winner Aviation
09.2022 - Current
Office Manager
Eye Pros
05.2022 - 02.2023
Licenced in State of UT - Escrow And Title
Escrow Officer
High School Diploma -
Ricks College