Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Lisa Johnson

Hope,AR

Summary

A seasoned professional with a proven track record at Bojangles' Famous Chicken 'n Biscuits, I excel in team leadership and customer service. Skilled in cash handling and problem-solving, I've significantly enhanced service levels and trained teams for peak performance. My approach combines a positive attitude with robust team management, driving operational excellence and customer satisfaction.

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

Cashier Team Lead

Bojangles' Famous Chicken 'n Biscuits
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
  • Developed strong relationships with repeat customers through friendly service interactions.
  • Trained team members on cash register operation and cash handling.
  • Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.

Bread Packer

The Banking of Hope
09.2024 - 11.2024
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
  • Operated various types of machinery, contributing to the successful completion of diverse projects.
  • Improved product quality with thorough inspection and adjustment of machine settings.

Cashier

Exxon Mobil
06.2023 - 05.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.

Machine Operator

Husqvarna Outdoor Products
10.2021 - 12.2021
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
  • Operated various types of machinery, contributing to the successful completion of diverse projects.
  • Improved product quality with thorough inspection and adjustment of machine settings.

Meat Cutter

Tyson Foods
11.2020 - 10.2021
  • Cut meats to customer specifications and answered questions about specialty products.
  • Followed all food safety regulations to maintain a safe work environment for both employees and customers.
  • Maintained a clean and organized workspace for maximum productivity and safety.
  • Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
  • Enhanced meat product quality by implementing proper cutting techniques and adhering to sanitation standards.
  • Trained new employees on proper techniques, company policies, equipment usage, ensuring consistent product quality across the team.

Education

High School Diploma - Social Studies Education

Madison High School
Houston, TX
05.2011

Skills

  • Customer service
  • Team leadership
  • Problem-solving
  • Cash handling
  • Positive attitude
  • Team management
  • Heavy lifting

Accomplishments

  • Supervised team of Number staff members.
  • Achieved Result by completing Task with accuracy and efficiency.
  • Collaborated with team of Number in the development of Project name.

Certification

Severe licence

Languages

English
Full Professional

Timeline

Bread Packer

The Banking of Hope
09.2024 - 11.2024

Cashier

Exxon Mobil
06.2023 - 05.2024

Machine Operator

Husqvarna Outdoor Products
10.2021 - 12.2021

Meat Cutter

Tyson Foods
11.2020 - 10.2021

Cashier Team Lead

Bojangles' Famous Chicken 'n Biscuits

High School Diploma - Social Studies Education

Madison High School

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Lisa Johnson