Lisa Jones
Vass,NC
Summary
Efficient medical office professional with over twenty years experience in managing seamless office operations. Detail-oriented and personable, known for warmly welcoming patients and effectively supporting their needs. Proficient in EMR and other medical office software, ensuring smooth and confidential patient data handling.
Overview
8
8
years of professional experience
Work History
Medical Office Assistant Convenient Care
FirstHealth of the Carolinas Inc.
Whispering Pines, North Carolina
03.2017 - Current
- Improved patient care coordination by effectively communicating with healthcare staff on patient care plans.
- Collaborated with multi-disciplinary teams to enhance patient response times and care quality.
- Ensured patient confidentiality by diligently following HIPAA guidelines in all communications.
- Assisted clinic manager with front office tasks, enhancing workflow efficiency and customer service.
- Greeted patients and visitors in a professional and friendly manner.
Education
Associate in General Education - General Education
Sandhills Community College
Pinehurst, NC07-2022
Skills
- Team leadership
- Patient flow
- Attention to detail
- Insurance verification
- EMR software (EPIC)
- HIPAA compliance
References
References available upon request.
Timeline
Medical Office Assistant Convenient Care
FirstHealth of the Carolinas Inc.
03.2017 - Current
Associate in General Education - General Education
Sandhills Community College