Lisa Joseph
East Haven,CT
Summary
Dedicated and empathetic Registered Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Assistant
Northeast Medical Group
North Haven, CT
06.2023 - Current
- Supported administrative staff by processing payments.
- Positioned patients properly during examination or treatment for comfort and safety.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Measured vital signs and took medical histories to prepare patients for examination.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Inspected equipment to ensure proper working order prior to use on patients.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Crew Member
Dunkin' Donuts
East Haven, CT
02.2019 - 07.2023
- Brewed and served coffee and tea with preferred add-ins.
- Processed payments on cash register and counted back bills and change to patrons.
- Demonstrated proper food safety practices by accurately completing quality control checklist.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Adhered to health department regulations regarding food handling procedures.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Organized and restocked supplies to support operations and team productivity.
- Interacted pleasantly with guests to deliver quality customer service.
Education
Diploma - Medical Assisting
Porter And Chester Institute - Rocky Hill
Rocky Hill, CT05-2023
High School Diploma -
Eli Whitney Technical High School
Hamden, CT06-2020
Skills
- Patient Scheduling
- Patient-Focused Care
- Payment Collection
- Medical Terminology
- Wound Care and Irrigation
- Vital Sign Monitoring
- CPR
- Compassionate
- Quick Problem Solver
Affiliations
Activities outside of work include working out, cooking, shopping, reading, journaling, and spending quality time with loved ones.
Certification
Became a CNA during high school and OSHA certified. Earned CPR certificate during Medical Assistant school and recently became a Registered Medical Assistant through AMT.
Timeline
Medical Assistant
Northeast Medical Group
06.2023 - Current
Crew Member
Dunkin' Donuts
02.2019 - 07.2023
Diploma - Medical Assisting
Porter And Chester Institute - Rocky Hill
High School Diploma -
Eli Whitney Technical High School
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