Psychology, traveling, cooking, research, and helping others
Lisa Karvelsson
Business Owner
Cypress,Texas
Summary
Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions.
Overview
26
26
years of professional experience
7
7
years of post-secondary education
Work History
Small Business Owner
Viking Contractor Services
Cypress, TX
01.2023 - Current
- Remodeling General Contracting Company
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Promoted business via social media to generate leads and maximize brand identity.
- Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
Dietary Aide
Park Manor Nursing Home
Tomball, TX
02.2018 - 10.2019
- Upheld efficiency of meal services by prepare side dishes and desserts before patients arrived.
- Maintained strict levels of cleanliness for tables, floors, and prep areas.
- Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
Office Assistant
PostNet
Cypress, Texas
10.2018 - 05.2020
- Interacted with customers by phone, email, or in-person to provide information.
- Delivered clerical support by handling range of routine and special requirements.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Embroider for business and personal needs
- graphic design of business cards, signs, and business advertisement
- Binding, blueprint printing, and laminating
- Shipping
Associate Product Manager
STATICE PRINT, LLC
Cypress, TX
10.2014 - 04.2015
- Set up or operate machines that perform binding operations, such as pressing, folding, or trimming
- Started presses and observed operations to detect malfunctions.
- Proofed all job orders, securing client approval prior to production.
- Liaised with clients to better understand business needs and current market landscape.
- Package finished products and prepare them for shipment.
- Multi-tasked to keep all assigned projects running effectively and efficiently.
- Set up and operated printing press machines.
Reservations Agent
NOVA FAMILY CAMPGROUND
Port Orange, FL
01.2003 - 09.2005
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
- Managed and closed reservation calls to increase bookings by maintaining strong knowledge of resort products, services, and facilities.
- Worked closely with front desk to achieve full occupancy of property.
- Resolved various issues and discrepancies for customers.
- Handled billing information over phone.
- Answered incoming phone calls and developed friendly rapport with callers while answering questions, making recommendations, and leading conversations to bookings.
Hospitality Worker
Aberdeen Woods Conference Center
Peachtree City, GA
01.2002 - 10.2003
- Worked on cleaning team to service hotels, and conference meeting rooms.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Polished fixtures to achieve professional shine and appearance.
- Completed special housekeeping actions such as turning mattresses on set schedule.
- Changed bed linens and collected soiled linens for cleaning.
- Handled requests for extra linens, toiletries and other supplies.
Supervisor and Patient care
ASHLEY GLEN SENIOR LIVING
Peachtree City, GA
01.2000 - 05.2003
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Determined specific needs and provided most appropriate level of services for patient well-being.
- Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
- Alzheimer's care training
- Nightly Med-Supervisor assistant, received nightly mediation deliveries, and organize cart to administering routine morning medication
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Training in CPR and First Aid
Front Manager
LITTLE BIT OF TEXAS
Senoia, GA
07.1997 - 04.1999
- Perform personnel actions, such as hiring and firing staff, providing employee orientation and training, and conducting supervisory activities, such as creating work schedules or organizing employee time sheets
- Perform various financial activities such as cash handling, deposit preparation, and payroll
- Compile and balance cash receipts at the end of the day or shift
- Purchase or requisition supplies and equipment needed to ensure quality and timely delivery of services.
Education
High School Diploma -
CITRUS HIGH SCHOOL
Inverness, TX 05.1993 - 05.1997
Bachelor of Science - Psychobiology
Southern New Hampshire University
Manchester, NH 05.2020 - Current
Skills
New business launch
Business management and development
Relationship building
Human resources administration
Strategic planning
Interests
Timeline
Small Business Owner
Viking Contractor Services
01.2023 - Current
Bachelor of Science - Psychobiology
Southern New Hampshire University
05.2020 - Current
Office Assistant
PostNet
10.2018 - 05.2020
Dietary Aide
Park Manor Nursing Home
02.2018 - 10.2019
Associate Product Manager
STATICE PRINT, LLC
10.2014 - 04.2015
Reservations Agent
NOVA FAMILY CAMPGROUND
01.2003 - 09.2005
Hospitality Worker
Aberdeen Woods Conference Center
01.2002 - 10.2003
Supervisor and Patient care
ASHLEY GLEN SENIOR LIVING
01.2000 - 05.2003
Front Manager
LITTLE BIT OF TEXAS
07.1997 - 04.1999
High School Diploma -
CITRUS HIGH SCHOOL
05.1993 - 05.1997