Lisa Kennedy
24 Timber Trail, Boonton,NJ
Summary
Experienced dental field professional. Starting off as an RDA for 15 years and having worked as a dental receptionist and insurance coordinator for the last 20 years. An organized multitasker who is detail-oriented. Having excellent communication skills as well as a dedicated team player.
Overview
46
46
years of professional experience
Work History
Dental Receptionist/Dental Insurance Coordinator
Shari Summers- Livingston Pediatric Dental
12.2013 - 05.2024
- Scheduled patient appointments in respective doctors'/hygienists' schedule while reaching production goals.
- Effectively and efficiently multitasked with multiple patients in person, on the telephone, and in online portal.
- Received, recorded, and addressed incoming and outgoing communication via telephone and email.
- Triaged patients and accurately assessed when emergency patients could be seen, as well as relayed detailed descriptions of their issues.
- Verify and obtain complete detailed insurance benefits
- Submit claims
- Collect patient portion due
- Post insurance payments, send balance bills
- Send Pre-authorization if needed
- Present treatment plans to patient as well as financials
Dental Office Manager/ Insurance Coordinator
Rauchberg Dental Group
08.2003 - 05.2013
Registered Dental Assistant
Rauchberg Dental Group
07.1978 - 08.1993
Education
Certification - Dental Assisting
County College Morris
Randolph, NJ05.1978
Skills
- CPR Certified
Software: Dentrix
Timeline
Dental Receptionist/Dental Insurance Coordinator
Shari Summers- Livingston Pediatric Dental
12.2013 - 05.2024
Dental Office Manager/ Insurance Coordinator
Rauchberg Dental Group
08.2003 - 05.2013
Registered Dental Assistant
Rauchberg Dental Group
07.1978 - 08.1993
Certification - Dental Assisting
County College Morris
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