Lisa Lam
Philadelphia,PA
Summary
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
8
8
years of professional experience
Work History
Manager
Beaute Palace
07.2019 - Current
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
Professional Nail Technician
Great Nails
02.2017 - 04.2019
- Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
- Prepared nail beds and cuticles, shaped nails and applied polish for over [Number] daily customers.
- Responded to customer requests and concerns about gel application and nail art designs.
- Completed consultations with spa guests to determine nail care needs.
- Maintained master appointment calendar covering all customer visits, employee schedules and special events.
- Communicated effectively with management concerning important customer issues.
- Carried out day-day-day duties accurately and efficiently.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Ceritified Nursing Assistant
Bayada Home Health
01.2015 - 01.2017
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Oversaw and maintained patients' rooms, group living areas and nurse stations.
Education
Associate of Applied Science - Nursing
Community College of Philadelphia
Philadelphia, PA06.2025
High School Diploma -
Franklin Learning Center
Philadelphia, PA06.2012
Skills
- Staff Management
- Contract Development and Management
- Sales and Marketing
- Team Leadership
- Brand Management
- Verbal and Written Communication
- Business Planning
- Budget Controls
- Managing Employee Relations
- Supplier Relations
- Finance and Accounting Operations
- Overseeing Employees
- Managing Multiple Tasks
Languages
Vietnamese
Native or Bilingual
Timeline
Manager
Beaute Palace
07.2019 - Current
Professional Nail Technician
Great Nails
02.2017 - 04.2019
Ceritified Nursing Assistant
Bayada Home Health
01.2015 - 01.2017
Associate of Applied Science - Nursing
Community College of Philadelphia
High School Diploma -
Franklin Learning Center
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