Lisa Lindstead
Chesapeake,VA
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
26
26
years of professional experience
Work History
Manager
Beamon And Johnson (Napa)
Norfolk, VA
11.2018 - Current
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Created monthly reports for senior management summarizing operational performance metrics.
- Coached, mentored and trained team members in order to improve their job performance.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
Manager
Dean's auto repair
Virginia Beach, VA
07.2015 - 12.2018
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Created monthly reports for senior management summarizing operational performance metrics.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Established processes to ensure efficient workflow throughout the organization.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
Senior Commercial Manager
O'Reilly Auto Parts
Virginia Beach, VA
10.2011 - 07.2015
- Leading a team of commercial managers to develop and implement strategies for successful business operations.
- Developing and maintaining relationships with clients, suppliers, and other stakeholders to ensure maximum profitability.
Commercial Manager
AutoZone
Virginia Beach, VA
04.1998 - 06.2011
- Reviewed, analyzed and negotiated contracts to ensure that all terms and conditions met the company's objectives.
- Developed strategies for successful bidding on commercial projects.
- Managed customer relationships to ensure satisfaction with services provided.
- Conducted research into new market opportunities and potential clients.
Education
GED -
New London High School
New London, CTSkills
- Workforce Management
- Policy Implementation
- Business Development
- Performance Management
- Sales Support
- Account Management
Timeline
Manager
Beamon And Johnson (Napa)
11.2018 - Current
Manager
Dean's auto repair
07.2015 - 12.2018
Senior Commercial Manager
O'Reilly Auto Parts
10.2011 - 07.2015
Commercial Manager
AutoZone
04.1998 - 06.2011
GED -
New London High School
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