Dynamic and dedicated professional with extensive experience in hospitality and guest services at GardaWorld Security. Proven ability in cash management and issue resolution, ensuring exceptional guest engagement. Recognized for strong time management and team-building skills, consistently enhancing guest experiences and operational efficiency.
Work History
Guest Services Associate
3 Years 2 Months
GardaWorld Security | 03.2022 - 05.2025
Ensured guests felt valued by maintaining a courteous and approachable presence.
Provided assistance for guest questions during major events.
Escorted individuals with disabilities to secure locations for wheelchair access.
Cashier/ Cook
1 Year 8 Months
Sam Boyd | 06.2017 - 02.2019
Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
Prepared meals efficiently under time constraints for timely service during peak hours.
Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Communicated closely with servers to fully understand special orders for customers.
Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Contributed to positive guest experiences by accommodating special dietary needs and requests.
Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
Casino Cashier
4 Years 2 Months
Goodworks Staffing | 03.2021 - 05.2025
Maintained accurate cash register balances.
Executed correct change calculations.
Ensured guests felt acknowledged and valued upon store entry.
Collaborated effectively with team members to manage inventory.
Ensured work area remained neat and orderly.
Cook
1 Year
HMSHost | 02.2024 - 02.2025
Organized and readied vegetables for efficient kitchen workflow.
Maintained cleanliness and organization of work area.
Prepared meals according to station assignments.
Oversaw onboarding of new team members.
Coordinated with staff regarding inventory needs.
Cook
1 Year 11 Months
Hms | 03.2023 - 02.2025
Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
Prepared meals efficiently under time constraints for timely service during peak hours.
Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Communicated closely with servers to fully understand special orders for customers.
Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Contributed to positive guest experiences by accommodating special dietary needs and requests.
Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
Education
Medical Assistant - Medical Anthropology
Concorde Career College | San Bernardino, CA | 06.2018