Lisa MacDiarmid

Village of Lisle

Lisle, IL

03.2008 - Current

Maintained confidential documents in accordance with departmental policies.
Searched for and retrieved requested documents from archives.
Organized physical files according to departmental protocols and procedures.
Compiled statistical data from various sources for use by supervisors and investigators.
Answered phone calls and responded to emails from the public seeking information about police records.
Responded to inquiries from other law enforcement agencies regarding criminal histories.
Scanned paper documents into digital format for storage purposes.
Processed requests for background checks on individuals or organizations.
Provided assistance to law enforcement personnel with administrative tasks related to investigations.
Worked effectively in team environments to make the workplace more productive.
Updated and maintained databases with current information.
Processed DCFS requests efficiently.
Processed probation requests efficiently.
Processed and fulfilled coroner requests efficiently.
Processed accident report requests accurately and efficiently.
Assisted citizens at the police window, addressing inquiries and providing information.
Responded to incoming phone calls, addressing inquiries and providing information promptly.