Summary
Overview
Work History
Education
References
Timeline
Generic

Lisa Mason

Merrimack,NH

Summary

Dental Assistant 1997-2014

Dental Front Desk 2014-2016

Dental Office Manager 2016-2020

Remote Dental Billing 2020-present.

Experienced Dental Insurance Coordinator offering 20-year background to growing dental practice. Expertise in insurance accounts receivable, patient account management and billing issue resolution. Exceptional customer service skills to quickly collect on unpaid balances. Highly-qualified Billing Supervisor ready to offer expertise and 10 years of experience. Proficient in invoicing, payment processing and account reconciliations. Adept at operating department efficiently.

Overview

7
7
years of professional experience

Work History

Dental Billing

eAssist
American Fork, UT
10/20/20 - Current
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Dental Office Manager

Pleasant Smiles Dental
Merrimack, NH
12.2016 - 12.2020
  • Maintained patient records, scheduled appointments, and handled billing inquiries.
  • Managed all front desk operations, including phone calls and customer service inquiries.
  • Provided guidance to staff on insurance coverage and payment options for patients.
  • Conducted regular audits of patient accounts to ensure accuracy and compliance with regulations.
  • Performed financial analysis to identify areas of cost savings or revenue enhancement opportunities.

Education

Bachelor of Arts -

Keene State College
Keene, NH
05-1991

References

References available upon request.

Timeline

Dental Office Manager

Pleasant Smiles Dental
12.2016 - 12.2020

Dental Billing

eAssist
10/20/20 - Current

Bachelor of Arts -

Keene State College

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Lisa Mason