Dynamic and results-oriented Retail Manager with over 20 years of experience overseeing retail operations. Proven skills in team leadership, sales strategy execution and inventory management. Committed to leveraging expertise to elevate store success and achieve organizational goals.
Overview
34
34
years of professional experience
Work History
Business Manager
Sisley Paris
Neiman Marcus
04.2025 - Current
Consistently exceeds daily and monthly goals.
Implement business strategies to increase sales and create new opportunities.
Recruit new clients, build relationships, and and ensure client retention through effective clienteling.
Collaborate with store and brand management to plan and execute in-store events, promotions and beauty services.
Store Manager
Bluemercury
Ponte Vedra Beach, FL
12.2017 - 03.2025
Lead team to consistently surpass sales targets, enhancing store incentives.
Coordinated with vendors and account executives for successful in-store events, fostering teamwork that drove business growth and client engagement.
Executed daily operations, including inventory receiving and transfers, ensuring compliance with budgetary constraints and maximizing resource allocation.
Developed strong client relationships, resulting in noticeable gains in customer loyalty and community trust through personalized service.
Orchestrated training sessions, enhancing team skills and ensuring consistent client satisfaction across all service interactions.
Fostered a positive team environment, encouraging open communication and collaboration, which enhanced overall team productivity.
Spearheaded community outreach initiatives, forging partnerships that enhanced brand presence and fostered local engagement.
Store Manager
BCBGMaxAzria
Jacksonville, FL
03.2015 - 03.2017
Achieved top 10 store ranking by implementing targeted sales strategies, leading to consistent goal surpassing and enhanced customer engagement.
Fostered strong relationships with local professionals, resulting in increased brand visibility through features in bridal magazines and fashion shows.
Mentored team members for career growth, facilitating promotions from sales associate to management roles, thereby strengthening team dynamics.
Motivated team members with positive reinforcement, creating an energetic sales environment that boosted morale and productivity.
Business Manager
Estee Lauder
Dillards, Jacksonville, Fl
11.2011 - 03.2015
Drove sales initiatives that consistently placed the counter as a top performer, significantly enhancing brand visibility and market share.
Fostered strategic partnerships with store and brand management allowing us to create successful events.
Implemented tailored training programs for beauty experts, leading to marked gains in team performance and individual career advancement.
Embraced a mentoring role, inspiring new hires through coaching sessions, contributing to a positive team culture and enhanced sales focus.
Cultivated a culture of continuous improvement, encouraging team collaboration and knowledge sharing to elevate service quality and team morale.
Store Manager
Express
Boston, MA
06.1991 - 07.2000
Managed store operations, boosting sales beyond targets, trained team for leadership roles.
Led a $5M store, ensuring efficient inventory control and staff management.
Promoted sales associates to leadership roles, fostering a culture of development and success.
Orchestrated store operations, leading to consistent achievement of sales targets and securing company wide incentives.
Implemented new merchandising strategies, resulting in noticeable gains in product visibility and increased customer engagement.
Fostered a positive team culture, enhancing morale and contributing to a steady improvement in employee retention rates.