Detail-oriented front office specialist with over 15 years of experience in administrative support and operations. Proven ability to manage scheduling, enhance visitor experiences, and ensure smooth operations in fast-paced environments.
Work History
Front Desk Receptionist
1 Year
Oconee County Parks and Recreation | 09.2025 - Current
Greeted visitors and provided information about park facilities and services.
Managed multi-line phone system, directing calls to appropriate staff members.
Scheduled facility rentals and maintained calendar for events and activities.
Processed registration forms for programs and assisted with payments.
Maintained cleanliness and organization of front desk area to enhance visitor experience.
Assisted in coordinating community events, ensuring smooth operations on-site.
Front Office
8 Years
Piedmont Orthopedics | 09.2017 - 09.2025
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness, and willingness to help wherever needed.
Excellent communication skills, both verbal and written.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Front Office Assistant
9 Years 2 Months
AOC Ortho | 07.2008 - 09.2017
Managed patient scheduling and appointment coordination to enhance workflow efficiency.
Assisted in maintaining organized medical records, ensuring accuracy and compliance with regulations.
Supported front office operations by handling incoming calls and addressing patient inquiries promptly.
Developed streamlined processes for patient check-in and check-out procedures, improving overall patient experience.
Collaborated with clinical staff to ensure seamless communication between front office and healthcare providers.
Education
High School Diploma
Warner Robins High School | Warner Robins, GA | 06-1982