Lisa Pearce
Luma Residential
Garland,TX
2027
years of professional experience
Accomplished professional with 20+ years of proven experience managing diverse property portfolios and ensuring tenant satisfaction. Successfully managed multiple properties while overseeing day to day operation. Demonstrate proficiency in conflict resolution and leadership, excellent oral and written communication, and skilled in using Microsoft 365.
Work History
Property Manager
- Managed tenant relations, addressing concerns promptly to maintain high satisfaction levels.
- Coordinated maintenance and repair activities to uphold property standards and safety compliance.
- Oversaw property operations, ensuring adherence to company policies and local regulations.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Analyzed financial reports to optimize budget allocations and improve property profitability.
- Led a team of staff, providing mentorship and training on operational best practices.
- Fostered partnerships with vendors to secure competitive pricing for services and supplies.
Property Manager
1 Year- Managed daily operations of 314 units undergoing renovations, collected rents and resolved resident issues.
- Managed daily operations of 314 units undergoing renovations, collected rents and resolved resident issues.
- Negotiated and scheduled vendor services/contracts, overseeing invoice processing and approval to maintain budget compliance.
Business Manager
6 Years- Managed day-to-day operations in various multi-family positions on a contract basis.
- Conducted lease file audits and property inspections for new ownership and management assignments, ensuring compliance and identifying areas for improvement.
- Directed operational strategies to enhance property management efficiency across multiple sites.
- Implemented process improvements leading to streamlined workflows and increased team productivity.
- Mentored junior staff, fostering skill development and promoting a culture of continuous improvement.
Property Manager
5 Years- Oversaw management of three high-rise properties, comprising 347 luxury apartments, a 12-story parking garage, and various office/retail tenants.
- Managed rent collection, bank deposits, and approval of accounts payables/receivables to ensure financial accuracy.
- Oversaw property maintenance, ensuring timely responses to resident requests and compliance with safety standards.
- Developed and implemented operational policies to enhance tenant satisfaction and streamline property management processes.
- Managed budget planning and expense tracking to optimize resource allocation across multiple properties.
Executive Assistant
6 Years- Managed correspondence, lease administration, and accounts payables/receivables to ensure smooth operational flow.
- Supported Executives and Brokers in tenant representation through comprehensive administrative assistance.
- Gained extensive experience in executive-level administrative roles with Corrigan Properties (1995 to 1996), Prentiss Properties (1992 to 1995), and The Hampstead Group/Monterrey Management (1989 to 1992) in Dallas, Texas.
Realtor Associate
- Conducted client interviews to identify specific property needs and preferences.
- Analyzed comparable properties to assess market value accurately.
- Compared a property with like properties that have recently sold in order to determine value.
- Facilitated negotiations between buyers and sellers, ensuring representation aligned with client interests.
Education
Skills
Rent collection
Property inspections
Tenant relations management
Budgeting and reporting
Vendor relations
Effective negotiation
Tenant occupancy
Analytical thinking
Conflict resolution
Multitasking
Adaptability
Tenant relations
Timeline
Property Manager
BH Management Services
01.2016 - 01.2017Read More
Business Manager
Contract Positions/Greystar & The Liberty Group
01.2010 - 01.2016Read More
Property Manager
Trigon Management / Pinnacle
01.2005 - 01.2010Read More
Executive Assistant
McCaslin Companies
01.1999 - 01.2005Read More
Property Manager
Luma Residential
2018 - CurrentRead More
Realtor Associate
Ebby Halliday Realtors
2017 - 2019Read More
Texas Real Estate Commission
Read More