Lisa Schoffner-LaRow
Watkins Glen,NY
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
22
22
years of professional experience
Work History
Administrative Assistant
Schuyler Hospital (Seneca View Nursing Facility)
220 Steuben Street, Montour Falls, NY 14865
11.2008 - Current
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail to staff members and residents.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Restocked supplies and placed purchase orders for fellow staff members.
- Assisted development and implementation of new administrative procedures.
- Managed filing system, entered data and completed other clerical tasks.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
- Assisted coworkers and staff members with special tasks on daily basis.
- Payroll for all of SNF
Unit Ward Clerk
Schuyler Hospital (Seneca View Nursing Facility)
Montour Falls, NY
11.2008 - Current
- Documented latest information in computer system and printed paperwork.
- Filled out records, staffing sheets, and patient documents.
- Organized paperwork for doctors, nurses, and patients.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Managed incoming calls and directed to appropriate department.
- Processed lab paperwork and requests according to physicians' orders.
- Maintained rapport with physicians, nurse,s and other healthcare personnel.
- Maintained patient confidentiality in line with HIPAA regulations.
Certified Nursing Assistant
Schuyler Hospital (Seneca View Nursing Facility)
Montour Falls, NY
11.2008 - Current
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Helped patients complete range of motion exercises to prevent loss of function during care.
Certified Nursing Assistant
Elcor Health And Rehabilitation Center
48 Colonial Drive, Horseheads NY 14845
08.2004 - 11.2008
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Documented patient information and care activities in electronic health record.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Facilitated personal hygiene management, feeding and ambulation.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Certified Nursing Assistant
Steuben County Health Care Facility
State Route 54, Bath NY 14810
05.2002 - 08.2004
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Education
Certification -
NY State Nurse's Aide Certification
04.2002
High School Diploma -
Watkins Glen Central High School
Watkins Glen, NY06.1997
Skills
- Calendar Management
- Minute Taking
- Filing
- Meeting planning
- Data Entry
- Office Administration
- Letter preparation
- Reception oversight
- Multi-Line Phone Systems
- Microsoft Outlook
- Mail distribution
- Attendance record management
- Payroll
- CNA Skills: Daily ADL's, Performing Range of Motion, Walking, Documentation
Timeline
Administrative Assistant
Schuyler Hospital (Seneca View Nursing Facility)
11.2008 - Current
Unit Ward Clerk
Schuyler Hospital (Seneca View Nursing Facility)
11.2008 - Current
Certified Nursing Assistant
Schuyler Hospital (Seneca View Nursing Facility)
11.2008 - Current
Certified Nursing Assistant
Elcor Health And Rehabilitation Center
08.2004 - 11.2008
Certified Nursing Assistant
Steuben County Health Care Facility
05.2002 - 08.2004
Certification -
NY State Nurse's Aide Certification
High School Diploma -
Watkins Glen Central High School