Lisa Schoffner-LaRow
Watkins Glen,NY
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
22
22
years of professional experience
Work History
Administrative Assistant
Schuyler Hospital (Seneca View Nursing Facility)
11.2008 - Current
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail to staff members and residents.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Restocked supplies and placed purchase orders for fellow staff members.
- Assisted development and implementation of new administrative procedures.
- Managed filing system, entered data and completed other clerical tasks.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
- Assisted coworkers and staff members with special tasks on daily basis.
- Payroll for all of SNF
Unit Ward Clerk
Schuyler Hospital (Seneca View Nursing Facility)
11.2008 - Current
- Documented latest information in computer system and printed paperwork.
- Filled out records, staffing sheets, and patient documents.
- Organized paperwork for doctors, nurses, and patients.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Managed incoming calls and directed to appropriate department.
- Processed lab paperwork and requests according to physicians' orders.
- Maintained rapport with physicians, nurse,s and other healthcare personnel.
- Maintained patient confidentiality in line with HIPAA regulations.
Certified Nursing Assistant
Schuyler Hospital (Seneca View Nursing Facility)
11.2008 - Current
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Helped patients complete range of motion exercises to prevent loss of function during care.
Certified Nursing Assistant
Elcor Health And Rehabilitation Center
08.2004 - 11.2008
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Documented patient information and care activities in electronic health record.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Facilitated personal hygiene management, feeding and ambulation.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Certified Nursing Assistant
Steuben County Health Care Facility
05.2002 - 08.2004
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Education
Certification -
NY State Nurse's Aide Certification
04.2002
High School Diploma -
Watkins Glen Central High School
Watkins Glen, NY06.1997
Skills
- Calendar Management
- Minute Taking
- Filing
- Meeting planning
- Data Entry
- Office Administration
- Letter preparation
- Reception oversight
- Multi-Line Phone Systems
- Microsoft Outlook
- Mail distribution
- Attendance record management
- Payroll
- CNA Skills: Daily ADL's, Performing Range of Motion, Walking, Documentation
Timeline
Administrative Assistant
Schuyler Hospital (Seneca View Nursing Facility)
11.2008 - Current
Unit Ward Clerk
Schuyler Hospital (Seneca View Nursing Facility)
11.2008 - Current
Certified Nursing Assistant
Schuyler Hospital (Seneca View Nursing Facility)
11.2008 - Current
Certified Nursing Assistant
Elcor Health And Rehabilitation Center
08.2004 - 11.2008
Certified Nursing Assistant
Steuben County Health Care Facility
05.2002 - 08.2004
Certification -
NY State Nurse's Aide Certification
High School Diploma -
Watkins Glen Central High School
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