Lisa Sherrill

Entered insurance information

• Provided clear information on medication refills to enhance customer understanding
• Ensured accurate medication packaging and labeling to prevent errors
• Mixed medicine based on prescriptions
• Worked on a computer daily
• Helped patients with paperwork for shots
• Made sure medications were sent back to the pharmacist to fill
• Responded to incoming calls promptly
• Worked drive through daily
• Assisted pharmacists in maintaining inventory levels and stock organization.
• Operated pharmacy software for prescription management and patient records.
• Handled customer inquiries and provided exceptional service at the pharmacy counter.
• Maintained cleanliness and organization of the pharmacy workspace at all times.
• Collaborated with the pharmacy team to improve workflow efficiency and service quality.
• Teamed with peers, technicians and pharmacists to prioritize and complete orders.
• Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
• Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
• Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
• Restocked shelves with new supplies of medications as needed.
• Resolved customer complaints in a timely manner while maintaining professionalism at all times.
• Organized work areas so that everything was easily accessible when needed.
• Received payment from customers and processed credit card transactions when necessary.
• Verified prescriptions and drug labels, documents and packages.
• Report any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
• Supported pharmacy operations by answering phone calls and directing queries appropriately.
• Provided exceptional customer service, addressing patient questions and concerns with empathy.
• Participated in pharmacy inventory management, including tracking expiration dates and removing outdated medications.
• Monitored prescription refill requests and communicated with patients regarding their status.
• Answered telephones to respond to questions or requests.
• Operated cash registers to accept payments from customers.

• Greeted guests warmly upon arrival, ensuring a positive first impression.
• Managed phone calls, directing inquiries to appropriate departments efficiently.
• Coordinated check-in and check-out processes for smooth guest transitions.
• Maintained cleanliness and organization of reception area for welcoming atmosphere.
• Assisted guests with reservations and provided local information as needed.
• Handled guest complaints calmly, escalating issues to management when necessary.
• Processed payments and maintained accurate financial records daily.
• Collaborated with housekeeping and maintenance teams to fulfill guest requests promptly.
• Scheduled and confirmed appointments.
• Provided excellent customer service at all times while interacting with both internal and external customers.
• Updated and recorded customer or client information to maintain accounts.
• Performed data entry tasks into various computer systems accurately and promptly.
• Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
• Maintained daily calendars, set appointments with clients and planned daily office events.
• Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
• Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
• Updated daily log book with information about visitors entering the premises.
• Coordinated with vendors for repairs and maintenance of office equipment.
• Participated in emergency response drills and maintained knowledge of safety procedures.