LISA SHIELDS
Scottsdale,AZ
Summary
Dynamic luxury new home sales consultant with a proven track record of launching and selling out multi-million-dollar communities ahead of schedule. Expertise in exceeding revenue goals while cultivating trusted client relationships and guiding buyers through every stage of the sales process, leveraging extensive knowledge in design, construction, and contracts. A high-energy advisor dedicated to driving growth through strategic outreach and delivering exceptional client service that enhances overall satisfaction and loyalty. Committed to creating memorable experiences that exceed client expectations and strengthen brand reputation in a competitive market.
Overview
2025
2025
years of professional experience
Work History
Sales Associate
Cachet Homes
01.2023 - 01.2025
- Drove sales in luxury gated communities ($1.1M–$2M homes) by delivering a seamless buying and building experience.
- Closed majority of remaining lots at Peak View, nearly selling out the community.
- Launched and sold-out McKinley Glenn (22 homes avg. $1.5M) in half the projected timeframe, exceeding company goals.
- Collaborated with trade partners including JRMcDade, Aterra Design, iWired, and Landscape Resources to streamline selections and enhance customer satisfaction.
- Streamlined the mortgage process by collaborating with preferred and outside lenders, coordinating documentation, and scheduling appraisals to ensure timely closings.
Sales Consultant
Toll Brothers, Inc.
01.2019 - 01.2023
- Generated $137M in revenue, exceeding projections by 220% for the Enclave, Villa, and Estate collections within the master-planned community of Sereno Canyon.
- Delivered engaging presentations of model homes, floorplans, and community amenities that drove lead conversion.
- Proactively managed quick-delivery homes to optimize absorption pace.
- Conducted competitive market analyses to identify opportunities and refine positioning.
- Partnered with Online Sales team and Marketing to execute traffic-generating campaigns.
- Maintained customer and sales pipeline accuracy in Salesforce CRM system.
- Consistently upheld White Glove Checklist standards for community and model home presentation.
- Guided clients through contracts, design selections, and mortgage process, ensuring smooth closings and long-term satisfaction.
Co-Owner
Liquid Assets Bottled Water, Inc.
01.2004 - 01.2020
- Managed sales, client accounts, product delivery, and financial operations.
- Designed and promoted innovative branding and corporate programs.
Family Sabbatical
Shields Household
2006 - 2019
- Dedicated period focused on starting and raising family.
Sales Manager
Toll Brothers, Inc.
2001 - 01.2006
- Delivered $80M+ in revenue across luxury North Scottsdale communities including, The Vistas at Cimarron Ridge, Cresta Norte, and Treviso.
- Oversaw contracts, negotiations, and settlement processes.
Project Admin & Conveyance Settlement Coordinator
Toll Brothers, Inc.
1997 - 2001
- Created and maintained contract documents for all trade partners.
- Audited expense reports, invoices, and check requests for payment.
- Executed and managed contracts from Agreement of Sale through Close of Escrow for 10 active communities.
- Served as liaison between builder, buyer, and lending institutions, preparing and distributing all closing documentation.
- Maintained accurate records of customer payments.
Education
Sales Agent Real Estate License -
Arizona Department of Real Estate
Business Management Studies -
Arizona State University
A.A. Business -
Scottsdale Community College
New Home Sales Unlimited -
Hyland Bay Real Estate School
Skills
- New Home Sales & Luxury Residential Construction
- Client relationship development Realtor collaboration
- Prospecting & Lead Generation
- Salesforce, HubSpot & Microsoft Office Market Analysis
- Sales & Contract Negotiation Mortgage Facilitation Closings
Awards
MAME “Lifetime Achievement Award” – Home Builders Association of Central Arizona, MAME “Rookie of the Year” Nominee & Finalist, Outstanding Mortgage Capture Award (2x Winner) – Westminster Mortgage
Timeline
Sales Associate
Cachet Homes
01.2023 - 01.2025
Sales Consultant
Toll Brothers, Inc.
01.2019 - 01.2023
Co-Owner
Liquid Assets Bottled Water, Inc.
01.2004 - 01.2020
Family Sabbatical
Shields Household
2006 - 2019
Sales Manager
Toll Brothers, Inc.
2001 - 01.2006
Project Admin & Conveyance Settlement Coordinator
Toll Brothers, Inc.
1997 - 2001
Sales Agent Real Estate License -
Arizona Department of Real Estate
Business Management Studies -
Arizona State University
A.A. Business -
Scottsdale Community College
New Home Sales Unlimited -
Hyland Bay Real Estate School