ADP
Lisa Shore
Monroe,LA
Summary
Human Resources Executive with 18 years of progressive HR experience and advanced knowledge of employment law, compensation, recruitment and employee relations. Engages with HR service providers and suppliers on HR systems, payroll, insurance and training and development to promote high performing organization with efficient operating systems, professional and skilled staff and sound financial resources. Maintains strong stakeholder focus and service-oriented attitude with excellent organization and interpersonal skills to excel in multi-cultural environment.
Overview
17
17
years of professional experience
1
1
SHRM-CP Certification
Work History
Human Resources Manager
DG Foods
Bastrop, LA
04.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Developed and maintained courteous and effective working relationships.
Human Resources Director
Robertson Fruit & Produce, Inc.
Monroe, LA
06.2023 - Current
- Handled on-boarding process for newly hired employees and distributed all paperwork.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Oversaw workers' compensation program for employees injured on job.
- Monitored administration of benefits program to maintain compliance with employee insurance program.
- Created user-friendly employee handbook that was much easier to update and maintain than prior manual.
- Directed hiring and onboarding programs for new employees.
- Evaluated human resources structure and plan for continual improvement and offered individuals professional and personal growth opportunities.
- Provided updates on HR policy changes to employees to satisfy compliance and state laws.
- Educated employees on company policy and kept employee handbook current.
- Wrote employee manual to cover company policies, disciplinary procedures, code of conduct and benefits information.
- Liaised between multiple business divisions to improve communications.
Human Resources Manager
Mid South Extrusion, Inc.
Monroe, LA
02.2014 - 05.2023
- Maintained human resources regulatory compliance with local, state and federal laws.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Instructed senior leaders on appropriate employee corrective steps.
- Distributed employee engagement surveys to identify areas of improvement.
Office Manager
Hopkins Dermatology
Monroe, LA
06.2007 - 01.2014
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Coordinated special projects and managed schedules.
- Managed compliance to keep organization operating within legal and regulatory guidelines.
- Reported to senior management on organizational performance and progress toward goals.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Education
High School Diploma -
Forest High School
Forest, LASkills
- Human Resources Operations
- Recruitment and Hiring
- Personnel Files
- Investigative Oversight
- Payroll Administration
- Benefits Administration
- Performance Appraisals
- Employment Record Verification
Certification
- SHRM-CP - SHRM Certified Professional
Software
KRONOS
Timeline
Human Resources Manager
DG Foods
04.2024 - Current
Human Resources Director
Robertson Fruit & Produce, Inc.
06.2023 - Current
Human Resources Manager
Mid South Extrusion, Inc.
02.2014 - 05.2023
Office Manager
Hopkins Dermatology
06.2007 - 01.2014
High School Diploma -
Forest High School