Lisa Simpson
Omaha,Nebraska
Summary
Proven track record in boosting customer retention and driving revenue growth, demonstrated during tenure at SYSCO Food Services. Excelled in customer relationship management and CRM proficiency, leveraging strong interpersonal skills to forge lasting client connections. Recognized for outstanding service, adept at anticipating client needs and tailoring solutions to meet them.
Overview
25
25
years of professional experience
Work History
Sales Consultant
SYSCO Food Services
07.2003 - Current
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Drove revenue growth by identifying new business opportunities within existing accounts.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Attended monthly sales meetings and quarterly sales trainings.
- Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
Account Manager
McDonald and Associates
03.1999 - 05.2003
- Boosted customer retention rates by providing exceptional service and building rapport with clients.
- Leveraged strong interpersonal skills to build lasting relationships with customers, fostering brand loyalty and repeat business.
- Achieved recognition for outstanding client service, contributing to team's reputation for excellence.
Education
Computer Information Systems
United States Army Reserve
Biology
University of Nebraska At Omaha
Omaha08.1998
Skills
- Time Management
- Customer Relationship Management
- CRM proficiency
- Product and service knowledge
- Customer Retention
Timeline
Sales Consultant
SYSCO Food Services
07.2003 - Current
Account Manager
McDonald and Associates
03.1999 - 05.2003
Computer Information Systems
United States Army Reserve
Biology
University of Nebraska At Omaha
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