LISA SKENDER
Webster
Summary
Dynamic professional with a proven track record at Webster Schroeder High School, excelling in communication and organization. Adept at managing complex schedules and enhancing operational efficiency. Recognized for meticulous attention to detail and effective problem-solving, ensuring seamless administrative support and fostering positive relationships among faculty, students, and parents.
Overview
26
26
years of professional experience
Work History
Counseling Administrative Assistant
Webster Schroeder Highschool
Webster
08.2024 - Current
- Coordinated effective communication among faculty, students, and parents to enhance collaboration.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Assisted in scheduling meetings and events for school staff to ensure organized planning.
- Managed daily office operations while maintaining organized filing systems for efficient access.
- Processed incoming and outgoing correspondence with attention to detail.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
Front Desk Receptionist
Rochester General Hospital
Rochester
10.2020 - 09.2021
- Explained policies and procedures to visitors.
- Answered and directed incoming calls through multi-line telephone system, enhancing communication flow.
- Coordinated office duties and administrative tasks, organized work space, ordered materials, and answered phone calls.
- Coordinated office duties and administrative tasks, organized work space, ordered materials, and answered phone calls.
- Responded to employee inquiries regarding payroll and timekeeping.
- Investigated discrepancies in employee hours for accurate payroll processing.
- Managed payroll and time and attendance systems.
Preschool Teacher
Browncroft Discovery Preschool
Rochester
09.2017 - 03.2020
- Implemented hands-on, play-based strategies for experiential learning.
- Taught foundational skills in colors, shapes, and letters to prepare children for future learning.
- Encouraged understanding of others and good manners while instructing on social development behaviors to foster a positive classroom environment.
- Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
- Developed strong relationships with parents, teachers, directors, and therapists to support children's development and well-being.
Front Desk Coordinator
AE SPA
Rochester
02.2007 - 11.2011
- Managed front desk operations and maintained a welcoming atmosphere for guests.
- Provided exceptional customer service to enhance client satisfaction and retention.
- Scheduled appointments and coordinated services for clients efficiently.
- Resolved customer complaints and addressed issues to ensure complete satisfaction.
- Provided administrative support to busy spa by managing reception, making confirmation calls, and completing inventory.
Premier Account Specialist
PAYCHEX
Rochester
06.2005 - 02.2007
- Balanced monthly general ledger accounts, ensuring accurate recording of costs and facilitating month-end accruals.
- Composed effective accounting reports summarizing accounts payable data.
- Composed detailed accounting reports summarizing accounts payable data to support financial decision-making.
- Created daily and weekly cash reports, providing management with timely insights into cash flow status.
Taxpay/Product Support Specialist
Paychex Inc
Rochester
06.2003 - 06.2005
- Managed client relationships and accounts through daily phone and email correspondence, ensuring timely and accurate payroll data collection.
- Established and maintained positive working relationships with clients, agencies, and coworkers to enhance service quality and satisfaction.
- Researched and resolved client/system problems.
- Handled all administrative functions of payroll administration for clients.
Administrative Support
Paychex Inc
Rochester
06.2000 - 06.2003
- Welcomed and assisted guests and visitors, ensuring smooth navigation.
- Coordinated delivery and courier services, facilitating timely receipt of materials.
- Sorted and delivered incoming mail, supporting efficient communication flow.
Education
BS - Business Economics
SUNY Oneonta
Oneonta, NY06-2000
Skills
- Communication
- Organization
- Attention to detail
Timeline
Counseling Administrative Assistant
Webster Schroeder Highschool
08.2024 - Current
Front Desk Receptionist
Rochester General Hospital
10.2020 - 09.2021
Preschool Teacher
Browncroft Discovery Preschool
09.2017 - 03.2020
Front Desk Coordinator
AE SPA
02.2007 - 11.2011
Premier Account Specialist
PAYCHEX
06.2005 - 02.2007
Taxpay/Product Support Specialist
Paychex Inc
06.2003 - 06.2005
Administrative Support
Paychex Inc
06.2000 - 06.2003
BS - Business Economics
SUNY Oneonta