Lisa Smith
Geneva,NY
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in-patient and out-patient care, homecare and care coordination . Proven to remain calm under pressure and skillfully handle complex patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader. Passionate for women's health, wellness and driven to provide education directing whole family health wellness from birth forward.
Overview
35
35
years of professional experience
Work History
Maternal Child Woman's Health Nurse
Rochester Regional Health System
07.2020 - Current
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Came up with treatment plans and communicated with patients about options, medications and self-management.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Reduced medication errors through thorough double-checking of prescriptions and dosages.
- Increased quality of care by participating in ongoing professional development opportunities such as workshops, conferences, and online courses.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
- Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to develop and implement creative solutions to complex problems.
RN Homecare Nurse Educator/Nurse Preceptor
Rochester Regional Health System
11.2018 - 07.2020
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Participated in nursing simulation activities, evidence-based practice and competency development to further nursing education.
- Streamlined documentation processes to ensure accurate record-keeping and compliance with regulatory standards.
- Audited charts and reviewed clinical documents to verify accuracy.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Participated in professional development opportunities regularly to stay current on best practices in the field of nursing.
- Mentored new nursing staff, contributing to a supportive work environment and improved retention rates.
- Applied effective time management techniques to meet tight deadlines.
- Passionate about learning and committed to continual improvement.
- Worked well in a team setting, providing support and guidance.
- Served as a subject matter expert in clinical practice areas, offering specialized instruction to enhance skill sets among nurses.
- Established a supportive learning environment by providing guidance and mentorship to nursing staff.
- Demonstrated appropriate use of equipment such as IV and Feeding pumps, wound vacs and provided operational guidance to junior nurses.
RN Homecare Case Manager
Rochester Regional Health System
01.2016 - 11.2018
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
- Provided emotional support to patients during challenging times, fostering a sense of trust and rapport that contributed to better overall wellbeing.
- Managed patient caseloads effectively, ensuring timely interventions and thorough follow-ups to mitigate potential complications..
- Utilized advanced clinical skills such as wound care management or IV therapy administration, leading to faster recovery times for patients treated under my supervision.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
- Served as a liaison between physicians and patients'' families to facilitate clear communication regarding treatment options and progress updates.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Improved patient outcomes by providing high-quality, cost effective nursing care and implementing evidence-based practices.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
- Managed quality care for patients with heart failure, end-stage renal disease and coronary artery disease.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Delivered high level of quality care to diverse populations in homecare setting.
- Organized and managed care of patients undergoing various therapies and procedures.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Devised individualized care plans tailored to each patient''s unique situation, optimizing clinical outcomes.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Educated patients on disease management and self-care techniques, promoting lifestyle changes for improved health.
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Managed time efficiently in order to complete all tasks within deadlines.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Provided education on health and nutrition for patients to maintain healthy habits and wellbeing.
- Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
- Assessed community needs and identified resources for social and community service programs.
- Fostered open lines of communication with clients'' families and support networks, involving them in the case management process as appropriate.
Operating Room RN
FF Thompson Hospital
03.2013 - 01.2016
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Served as a liaison between patients'' families and medical staff, providing timely updates on surgery progress and outcomes.
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
- Collected, labeled and transported specimens and delivered to lab for testing.
- Coordinated with surgeons and staff to deliver safe patient care during operations.
- Investigated and resolved issues affecting hospital operations and patient care.
- Provided direct support to surgical team during procedures.
- Utilized sterile techniques and infection-control guidelines to maintain clean and safe environment.
- Assisted physicians in operating room by providing necessary supplies and equipment.
- Applied strong attention-to-detail when performing instrument counts before and after surgeries, reducing potential risks associated with retained foreign objects.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Prepped operating rooms to comply with environmental asepsis standards.
- Improved surgery efficiency with precise preparation and organization of surgical instruments and equipment.
- Collaborated with members of patients' healthcare team to deliver appropriate level of care.
- Performed pre-operative assessments to prepare patients for surgery.
- Reduced risk of infection by maintaining a clean and organized operating room environment.
- Sanitized, selected and organizing instruments, equipment and supplies according to surgeon preferences.
- Managed inventory of medical supplies, ensuring adequate stock levels for smooth operation of the OR suite.
- Implemented evidence-based nursing interventions to optimize patient outcomes during the perioperative period.
- Coordinated operating room schedules to maximize resource utilization and minimize patient wait times.
- Mentored new OR nurses, sharing best practices and providing guidance on effective patient care strategies.
- Provided compassionate preoperative care for patients, addressing their concerns and alleviating anxiety.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Assisted surgeons in complex procedures, anticipating their needs and providing necessary support.
- Facilitated seamless transitions between phases of perioperative care through clear communication with other healthcare providers.
- Enhanced patient safety by meticulously following aseptic techniques and surgical protocols.
Medical-Surgical LPN
Clifton Springs Hospital
07.1989 - 03.2013
- Monitored patient health conditions to report changes to assigned physician.
- Provided diagnosis information, treatment possibilities, disease management tips and wound care advice to patients, loved ones and caregivers.
- Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
- Assisted physicians in conducting diagnostic tests, interpreting results, and developing appropriate treatment plans.
- Assisted with admissions, appointments, transfers, and discharges.
- Enhanced teamwork by coordinating closely with nurses, physicians, therapists, social workers, dietitians across departments to optimize overall patient experience.
- Used aseptic techniques to provide sterilized wound care and dressing applications.
- Assisted in the discharge planning process by coordinating home care services and providing detailed patient education materials.
- Administered medications as prescribed, ensuring proper dosage and timely administration for optimal patient health.
- Coordinated patient transfers to other facilities.
- Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Educated patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
- Skillfully inserted intravenous lines, managed catheters, administered tube feedings, and performed other essential nursing tasks as required.
- Efficiently prioritized clinical tasks in response to changing patient needs throughout each shift.
- Educated patients and their families on disease processes, treatments, and at-home care instructions to promote understanding and self management.
- Worked flexible hours across night, weekend, and holiday shifts.
- Worked effectively in fast-paced environments.
- worked as scrub nurse in operating room for two years in ortho/neuro/ENT and general surgery
- Self-motivated, with strong sense of personal responsibility.
- worked telemetry, helping hands in ICU and on newly developed joint care center when first opened
Education
No Degree - Health And Wellness
ISSA
On Line02.2024
No Degree - Lactation Consultant
Healthy Children Project
Harwich, MA06.2023
Bachelor of Science - Nursing
Roberts Wesleyan College
Rochester, NY05.2016
Associate of Science - Nursing
Finger Lakes Health College of Nursing
Geneva, NY06.2013
No Degree - Licensed Practical Nurse
Finger Lakes Health College of Nursing
Geneva, NY06.1993
High School Diploma -
Midlakes High School
Clifton Springs, NY06.1991
Skills
- Heartsaver CPR AED
- Community health
- Health and wellness expertise
- Diabetes management
- Breastfeeding education
- Case Management
- Intravenous therapy
- Wound Management
- Strong Clinical Judgment
- Family Education
- Disease Prevention
- Postpartum Care
- EMR / EHR
- Home Health Care
- Patient education/support
- Nutrition education to support wellness
- Family Education
- Disease Prevention
- Postpartum Care
- Gastrostomy buttons experience
- Nursing Consultation
- Accurate Documentation
- EMR / EHR
- Home visits
- Home Health Care
- Patient education/support
- Nutrition education to support wellness
- Family Education
- Disease Prevention
- Postpartum Care
- Gastrostomy buttons experience
- Nursing Consultation
- Accurate Documentation
- EMR / EHR
- Home visits
- Home Health Care
- Patient education/support
- nutrition education to support wellness
Accomplishments
Developed new tool to assist in safe transfer of perioperative care. This was my practicum project for BSN and was successful in developing a new transfer/hand off communication tool that was utilized in FF Thompson hospital.
I developed multiple education tools utilizing word/power point for presentation to onboarding staff as well as seasoned staff for retention and education at RRH homecare.
linkedin.com/in/lisa-smith-253764101
Professional link to my ongoing education and coordination with other like minded professionals to learn and better serve my community
Timeline
Maternal Child Woman's Health Nurse
Rochester Regional Health System
07.2020 - Current
RN Homecare Nurse Educator/Nurse Preceptor
Rochester Regional Health System
11.2018 - 07.2020
RN Homecare Case Manager
Rochester Regional Health System
01.2016 - 11.2018
Operating Room RN
FF Thompson Hospital
03.2013 - 01.2016
Medical-Surgical LPN
Clifton Springs Hospital
07.1989 - 03.2013
No Degree - Health And Wellness
ISSA
No Degree - Lactation Consultant
Healthy Children Project
Bachelor of Science - Nursing
Roberts Wesleyan College
Associate of Science - Nursing
Finger Lakes Health College of Nursing
No Degree - Licensed Practical Nurse
Finger Lakes Health College of Nursing
High School Diploma -
Midlakes High School
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