Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Lisa Stephenson

Mustang,OK

Summary

Efficient office assistant with several years of experience answering high-volume calls and in-person inquiries. Diligent, respectful attitude to dealing with clients and colleagues. Flexible and hardworking approach to streamlining internal processes.

Overview

9
9
years of professional experience

Work History

Office Assistant

New Vintage Wholesale
Oklahoma City, OK
03.2019 - 11.2024
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Identified needs of customers promptly and efficiently.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Worked with cross-functional teams to achieve goals.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Operated DTG to print designs on shirts.
  • Invoicing.
  • Shipping

Appointment Scheduler

Green Family Chiropractor
Mustang, OK
02.2016 - 03.2019
  • Greeted patients upon arrival and provided them with necessary paperwork.
  • Assisted in scheduling, rescheduling, and canceling appointments for patients.
  • Answered incoming calls from potential new patients and existing patient inquiries.

Education

High School Diploma -

Piedmont High School
Piedmont, OK
05-1984

Skills

  • Quickbooks
  • Scheduling
  • Call handling
  • Scheduling appointments
  • Multi-line phone proficiency
  • Filing and data archiving
  • Mail distribution
  • Invoicing
  • Shipping

References

References available upon request.

Timeline

Office Assistant

New Vintage Wholesale
03.2019 - 11.2024

Appointment Scheduler

Green Family Chiropractor
02.2016 - 03.2019

High School Diploma -

Piedmont High School

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Lisa Stephenson