Lisa Strickland
Lake City,FL
Summary
Results-driven leader with extensive experience in customer service and team management. Successfully supervised diverse teams, enhanced operational efficiency, and developed budget strategies while improving client satisfaction and community engagement.
Overview
16
16
years of professional experience
Work History
Sales Associate
Ross Dress for Less
Lake City, Florida
07.2025 - 11.2025
- Assisted customers with product selection and provided exceptional service.
- Engaged customers to enhance shopping experience and provided exceptional customer service.
- Operated cash register and processed transactions, ensuring accuracy and efficiency in customer service.
- Performed cashier duties, including accepting payments and issuing receipts, to maintain smooth transaction flow.
- Restocked merchandise and organized sales floor to enhance visual appeal and accessibility.
- Collaborated with team members to maintain store cleanliness and organization.
Supervisor- Residential Program Coordinator
RISE Inc
Price, Utah
04.2022 - 05.2025
- I moved into a team lead position and shortly after that I was asked to become the residential program coordinator.
- Supervised 10+ employees, managed living expense budgets, and guided clients in personal budgeting.
- Led staff meetings to address issues, collaborated on solutions, and ensured compliance with training requirements.
- Compiled monthly reports on client progress and activities, maintaining daily documentation for state compliance.
- Started out as a Direct Support Specialist assisting disabled clients to achieve their goals of independent living.
Peer Specialist
Meridian Behavioral Healthcare
Gainesville, FL
02.2020 - 02.2022
- Collaborated across multiple programs to empower clients in achieving sobriety and improved mental health outcomes by connecting them with resources for cravings, mental health issues, employment, housing, and support meetings.
- Supported individuals in navigating mental health challenges by facilitating access to resources and providing guidance tailored to their unique needs.
- Collaborated with healthcare professionals to enhance client care.
- Educated clients on coping strategies and resources available.
- Advocated for client needs within the community services network.
- Advocated for clients by participating in meetings with psychiatrists, case managers, and healthcare professionals to ensure their needs were addressed.
Home Health CNA
Private Care
Lake City , FL
03.2010 - 02.2020
- Assisted patients with daily living activities, including personal hygiene and grooming needs.
- Monitored patient vital signs and reported changes to healthcare team promptly.
- Documented patient progress and care details in electronic health records, ensuring accurate and timely updates for care continuity.
- Coordinated with multidisciplinary teams to facilitate comprehensive patient care, ensuring all aspects of patient needs were addressed.
- Educated patients on health management practices, empowering them to take an active role in their care and enhance health outcomes.
- Offered companionship to patients during their recovery process, enhancing their emotional support. fostering support to foster patient well-being.
- Ensured cleanliness of patient areas by regularly sanitizing surfaces and organizing supplies, promoting a safe environment. Ensured safety of patient environments at all times.
- Communicated effectively with patients and families regarding care plans.
Education
Patient Care Assistant Certificate -
Florida Gateway Community College
Lake City,FL08-2008
Skills
- Customer service
- Budget management
- Medical terminology
- Team collaboration
- Multitasking ability
- Time management
- Deadline-oriented
- Problem solving
- Effective communication
- Conflict resolution
- Dependability
Work References
- Beth Adams, RISE INC 435-630-6953
- Rebecca Mendoza, RISE INC 435-630-5502
- Desiree ROSS Dress For Less 904-412-9501
Timeline
Sales Associate
Ross Dress for Less
07.2025 - 11.2025
Supervisor- Residential Program Coordinator
RISE Inc
04.2022 - 05.2025
Peer Specialist
Meridian Behavioral Healthcare
02.2020 - 02.2022
Home Health CNA
Private Care
03.2010 - 02.2020
Patient Care Assistant Certificate -
Florida Gateway Community College