Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Lisa Sweeney

Sapulpa,OK

Summary

Dynamic leader with a proven track record at Dillard's, enhancing team performance and customer satisfaction through strategic planning and effective employee management. Excelled in business development and fostering positive relationships, achieving goals with innovative solutions. Skilled in logistics management and customer retention, driving success in fast-paced environments.

Overview

17
17
years of professional experience

Work History

Business Manager

Dillard's
12.2015 - 07.2024
  • Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
  • Communicated with customers and vendors positively with particular attention to problem resolution.
  • Researched industry and marketplace trends to enhance sales techniques and meet customer needs.
  • Supported business management projects by monitoring and tracking risks, issues and action items.
  • Planned store, vendor, and department events with successful results exceeding company goals.
  • Train associates and managers on the Dillard's Certified Fitter program.

Business Manager

Dillard's
09.2010 - 11.2015

Same as above, transferred position to Tulsa, OK

Head of Interior Design and Merchandising

Petal and Vine Design
04.2007 - 10.2010
  • Cultivated interpersonal skills by building positive relationships with others.
  • Applied effective time management techniques to meet tight deadlines.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Gained strong leadership skills by managing projects from start to finish.
  • Worked effectively in fast-paced environments.
  • Responsible for executing design work for new clients.

Education

No Degree - Business

Tulsa Junior College
Tulsa, OK

Skills

  • Employee Management
  • Business Planning
  • Customer Service
  • Documentation And Reporting
  • Logistics Management
  • Operations Management
  • Business Development
  • Strategic Planning
  • Loss Prevention
  • Staff Training
  • Customer Retention
  • Marketing Management
  • Recruiting and Hiring

Accomplishments

Consistently surpassed corporate sales goals by 5-15%

Achieved Pacesetter/Trailblazer status 13 years in a row.

Became a Certified Fitter in 2011 for the lingerie program.

Recognized by Susan G Komen foundation for corporate event fundraisers.

Recognized by Dillard's corporate for successful achievements in corporate events.

Consistently ranked #1 for the district in sales and events.

Timeline

Business Manager

Dillard's
12.2015 - 07.2024

Business Manager

Dillard's
09.2010 - 11.2015

Head of Interior Design and Merchandising

Petal and Vine Design
04.2007 - 10.2010

No Degree - Business

Tulsa Junior College
Lisa Sweeney