Lisa Tawney
Colbert
Summary
Sales professional with a strong focus on customer satisfaction and service excellence. Proven ability to address customer concerns effectively, leading to improved outcomes. Skilled in building relationships and enhancing client experiences through exceptional interpersonal skills.
Overview
18
18
years of professional experience
Work History
Real Estate Broker
Ampify Real Estate Services
Spokane
09.2018 - Current
- Ensured compliance with environmental regulations by reviewing property information.
- Oversaw client transactions, managing inspections and appraisals from initial contact to closing.
- Generated comprehensive property listings to attract prospective buyers.
- Processed eligibility and customer claims using MS Office across multiple phone lines.
- Cultivated strategic referral networks to drive business growth.
- Advised clients on local zoning laws and escrow procedures for informed decision-making.
- Collaborated within teams to enhance productivity and operational efficiency.
Executive Assistant
Parks and Recreation
08.2014 - 09.2018
- Supported management and operation of three parks in Spokane area.
- Managed payroll and assisted with budgeting to ensure financial stability.
- Devised revenue-generating strategies, sustaining jobs for employees.
- Monitored fiscal budget and equipment to ensure operational efficiency.
- Delivered optimal administrative, customer service and case management support.
Financial Services Specialist IV
Washington State Home and Community Services
10.2007 - 08.2014
- Executed financial assessments to guarantee clients received suitable resources and support.
- Maintained accuracy in assessments to ensure compliance with regulatory requirements.
- Collaborated with external partners to enhance community impact of financial support services.
- Fostered trust and open communication by providing compassionate client support.
Education
Real Estate Broker -
Rockwell Institute
WA, ID08-2018
Skills
- Property management
- Customer service
- Communication skills
- Strategic networking
- Relationship building and networking
- Licensed real estate broker (WA and ID)
- Work ethic and reliability
- Administrative support
- Legal document preparation
- Social media marketing
Passion Commitment
Accomplished professional with a strong foundation in relationship-building, strategic problem-solving, and client-first service. Recognized for delivering consistent results with professionalism, heart, and an unwavering commitment to excellence. Dedicated to making a meaningful impact—both in business and in the community.
Websites
Timeline
Real Estate Broker
Ampify Real Estate Services
09.2018 - Current
Executive Assistant
Parks and Recreation
08.2014 - 09.2018
Financial Services Specialist IV
Washington State Home and Community Services
10.2007 - 08.2014
Real Estate Broker -
Rockwell Institute
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