Lisa Tuttle

• Organized product displays and cleanliness.
• Processed transactions using point-of-sale systems accurately.
• Assisted customers with product selections and inquiries.

• Coordinated care among 15 medical specialists for three children to ensure comprehensive treatment.
• Crafted detailed questions for medical appointments, facilitating thorough discussions.
• Logged daily health metrics and summarized all medical visits and hospital stays.
• Guided patients in organizing medical calendars and notebooks for effective health monitoring.
• Advocated for essential accommodations during multiple 504 meetings to support patient needs.
• Demonstrated knowledge of ADA and HIPAA regulations relevant to medical settings.
• Evaluated annual medical insurance plans to verify coverage for medications and providers.
• Audited EOBs and bills to resolve medical claims, ensuring accurate billing.

• Maintained strict confidentiality while handling sensitive information in compliance with co-op regulations.
• Managed human resources functions, including hiring tutors and a management team.
• Oversaw personnel and family records for all members of the co-op.
• Reviewed and approved curriculum and class offerings to ensure quality education.
• Coordinated bi-weekly co-op days, engaging tutors, parents, and students effectively.
• Scheduled and prepared events outside of daily classes to enhance community engagement.

Established Care Team to oversee security protocols and manage medical emergencies.

• Designed comprehensive training programs to ensure compliance with emergency response procedures.
• Collaborated with local police and fire departments to formulate effective emergency response plans.
• Served as spokesperson to handle communications during emergencies.
• Enhanced team performance through regular coaching, feedback, and skill development initiatives.
• Implemented proactive planning and monitoring to manage risks effectively.

Strengthened background checks for all adults in co-op program with annual updates.

• Delivered personalized shopping experiences by recalling customer preferences and offering tailored recommendations.
• Conducted product demonstrations to showcase features, positively influencing purchase decisions.
• Engaged customers through social media platforms to promote new jewelry arrivals and business initiatives.
• Participated in team meetings and training sessions for ongoing professional development within retail industry.

• Analyzed complex claims data, identifying trends and recommending risk-reduction improvements.
• Collaborated with legal and medical professionals to gather information for claim assessments.
• Resolved claims disputes promptly, enhancing customer satisfaction through accurate outcomes.
• Minimized fraudulent activities, increasing company profits through thorough research and validation of claims.
• Developed strong relationships with insurance providers to facilitate effective communications on claim matters.
• Provided exceptional service addressing client inquiries regarding claim status and policy coverage.
• Conducted investigations of disputed claims, gathering evidence to support decision-making processes.
• Managed a caseload of 300+ claims while maintaining strict deadlines and delivering consistent results.

• Updated weekly production spreadsheets and customer databases for accuracy and efficiency.
• Scheduled and coordinated luncheons for prospective customers to enhance engagement.
• Supported President and Human Resource Manager with administrative tasks to streamline operations.

• Managed wait times averaging 1.5 to 2 hours for optimal guest flow.
• Led training programs for all new hostess employees, enhancing service standards.
• Served as waitstaff for five tables or two large parties, ensuring exceptional dining experiences.