Summary
Overview
Work History
Education
Skills
Timeline
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Lisa Walker

Casper,WY

Summary

I have extensive experience with cash handling, customer service, and transaction processing in fast-paced settings. I feel like I have strong communication skills and am attentive to detail to ensure customer satisfaction and operational efficiency. Where I have my own business, I feel like I pay more attention to accuracy, etc due to acknowledging the importance to a operation it is.

Overview

8
8
years of professional experience

Work History

Cashier

Stecks, Inc
08.2021 - Current
  • Operated cash register to record transactions accurately and efficiently.
  • Helped customers complete purchases, and locate items
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in entire store.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Welcomed customers and helped determine their needs.
  • Entered daily freight into system including figuring out cost and/or retail
  • Resolved customer complaints professionally,
  • Learned duties for various positions and provided backup at key times.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Mentored new employees on cashier duties and best practices.
  • Answered questions about store policies and addressed customer concerns.
  • Used POS system to enter orders, process payments and issue receipts.
  • Processed refunds and exchanges in accordance with company policy.


Ranch Owner/Operator

North Casper Creek Livestock
10.2016 - Current
  • Managed day-to-day business operations of our cow-calf ranch operation
  • Including, but not limited to all accounting aspects

Business Manager

First Christian Church
03.2020 - 08.2021
  • Performed bi-weekly deposits
  • Monthly Financial Reports with individual committe reports
  • Answered phones
  • Reported to the Stewardship Committee weekly
  • Performed any tasks the residing pastor requisted
  • Monthly Board Meetings

Cashier

Tractor Supply Company
07.2018 - 02.2020
  • Operated cash register to record transactions accurately and efficiently.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Welcomed customers and helped determine their needs.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Built relationships with customers to encourage repeat business.
  • Answered questions about store policies and addressed customer concerns.

Education

Bachelor of Science - Business Administration And Manangement

Midway College
Midway, Ky
12-1998

Bachelor of Science - Equine Management

Midway College
Midway, Ky
12-1998

High School Diploma -

Rockbridge County High School
Lexington, Va
06-1994

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Time management skills
  • Cash Handling
  • Cleaning and sanitizing
  • Reliability and punctuality
  • Professionalism and Courtesy

Timeline

Cashier

Stecks, Inc
08.2021 - Current

Business Manager

First Christian Church
03.2020 - 08.2021

Cashier

Tractor Supply Company
07.2018 - 02.2020

Ranch Owner/Operator

North Casper Creek Livestock
10.2016 - Current

Bachelor of Science - Business Administration And Manangement

Midway College

Bachelor of Science - Equine Management

Midway College

High School Diploma -

Rockbridge County High School

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Lisa Walker